We are seeking a skilled professional to manage and support our Oracle Product Lifecycle Management (PLM) module. The ideal candidate will have hands-on experience in Oracle Cloud PLM (Product Development / Product Data Hub), and will provide both functional and technical support across implementation, customization, and post-production activities.
Key Responsibilities :
- Provide L1 support for Oracle Cloud PLM - Product Development (PD) and Product Data Hub (PDH)
- Perform hands-on configuration and customization support within Oracle Fusion PLM
- Conduct API integration testing and configure Oracle PDH application components
- Deliver post-production support and Hypercare services
- Create custom reports using Oracle tools
- Perform root cause analysis for recurring issues
- Execute and support Agile data migration processes
- Conduct quarterly configuration and patch validation / testing
- Analyze and prioritize support requests related to Oracle Fusion PLM configurations and customization issues
- Perform initial assessment and troubleshoot customization component failures
- Coordinate support for post-production and Hypercare environments
- Triage and resolve issues related to custom report generation
- Manage incident tickets related to Agile data migration
- Track and prioritize tasks related to quarterly patch testing and configuration validation
Requirements :
5+ years of experience with Oracle Cloud PLM solutionsStrong understanding of Product Lifecycle Management principles and industry best practicesProficiency in Oracle PDH application configurationsExperience in API integration and patch testing methodologiesProven ability in custom report development using Oracle toolsBackground in Agile data migration processes and toolsExperience validating and testing system configurations and patchesExcellent troubleshooting and problem-solving skillsStrong communication skills to interact effectively with technical teams and business stakeholdersSkills Required
Product Development, Pdh