Overview :
Resource would be primarily working as a technical resource handling developments in Oracle CX CRM in CLOUD environment for Freezone.
Working experience in developing custom objects in Oracle CX SAAS, VBCS and ICS is a must.
Working experience in CPQ would be an added advantage.
Resource should have capabilities to understand Business and System requirements of a Freezone and design the technical and High level design of Responsibilities :
- Experience on SaaS applications Oracle CX Sales and service Cloud (Part of Engagement Cloud), Oracle Marketing Cloud (Eloqua).
- Exposure to development of other Freezone modules like Customer Service, Registration, Leasing, Licensing & ADMIN in CX Cloud can be deciding factor for selection or this role.
- Good Knowledge on all modules of Oracle Engagement Cloud.
- Should have worked extensively in Application Composer for creation of new objects, extensions to standard objects.
- Proficiency GROOVY Scripting MUST.
- Working knowledge in VBCS, ICS components is a must.
- Knowledge of CPQ, Bigmachine coding and integration with Engagement cloud would be an added advantage.
- Strong Programming skills, as well as the ability to review complex code bases written by others.
- Understanding of Cloud Architecture.
- Should have knowledge on Data Migration.
- Change Management.
- Proficient in Groovy Scripting and Object Customization.
- Should be able to build workflows, triggers, and Field Updates.
- Integrations and Extension to PaaS (Workflow, Reports, APIs, and Error Handling).
- Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud.
- Knowledge of other CX products like Oracle CPQ is an Specification :
- Bachelors Degree in Computer Science or Management with 3+ years of experience in development and Object Customization in Oracle CX Sales and service Cloud applications.
- Should have sound knowledge and hands on experience of Groovy script development and new custom objects development using application composer.
- Should have hands on experience in development of custom UI pages using VBCS.
- Should have hands on experience in Third party application integration leveraging SOAP / REST APIs.
- Should have hands on experience on ICS and IDCS cloud and its integration components.
- Should have hands on experience in developing reports and.
- Strong Programming skills, as well as the ability to review complex code bases written by :
- Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud.
- Knowledge of other CX products like Oracle Competencies :
The ability to code and test modules that meet the design specifications in following Technologies :
Oracle CX Sales and Service object customization, workflow, custom object definition, groovy script writing, report development using OTBI Analytics cloud, integration development using ICS tool of Oracle with SOAP / REST APIs.Development of custom UI using :Knowledge of Oracle CPQ.(ref : hirist.tech)