Omni Sport Leader | Racket Sports | Women

Posted on 23 / 02 / 2025

Mission

As an Omni Sport Leader, your role is to ensure all customers leave our stores ‘satisfied or satisfied’.

From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience.

Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish within their roles.

Profile

Do check out our Video on the role and responsibility of an Omni Sport Leader -

I am an Omni business leader who gives my customers a WoW experience across channels.

• I greet, smile, and engage with customers to understand their needs.
• I utilize an omnichannel medium to sell products and services that fulfill customers' needs.
• When customers are in-store, I assist them in expanding their choices through digital channels.
• I ensure that I am up to date with Decathlon's products, services, and offers across all channels.

I ensure the best in the class offer, display, and availability for my sport.

I Develop my sports' local omnichannel performance.

Preserve our resources through site management and our societal impact (eco-mobility, waste disposal management)