Account Manager

About the Role

We are seeking an

Account Manager

with a

technology background

who has successfully transitioned into client-facing roles. The ideal candidate will have

hands-on experience in banking technology , with exposure to

Temenos T24

or similar core banking systems, and the ability to engage in meaningful, solution-oriented conversations with business and IT stakeholders.

This is not a purely sales role — it’s about being

present with the customer

on the ground, walking the floors, understanding pain points, spotting opportunities, and ensuring that Thakral One is seen as a trusted partner. The role will span

staff augmentation

as well as

value-driven technology solutions, consulting, and managed services .

Key Responsibilities

Client Engagement & Relationship Management

Act as the

primary point of contact

for client stakeholders in Bangalore, building strong relationships across business and technology teams.

Maintain a

visible presence

at client sites to foster both formal and informal interactions.

Build trust with client teams through a deep understanding of their operational and technology environments.

Technology Insight & Opportunity Identification

Leverage prior

technical experience

to understand client architectures, processes, and systems — especially in core banking (T24).

Identify

gaps, risks, and innovation opportunities

through conversations and observation on the client floor.

Translate business and technical challenges into

actionable proposals

in collaboration with internal teams.

Business Development & Value Creation

Promote Thakral One’s

full portfolio of services , beyond staff augmentation — including consulting, managed services, project delivery, and solution implementation.

Work with presales, delivery, and leadership to develop tailored proposals.

Build and maintain an opportunity pipeline to drive account growth.

Account Governance & Customer Satisfaction

Monitor delivery quality and customer satisfaction across ongoing engagements.

Proactively identify and resolve delivery or relationship issues.

Ensure alignment between client expectations and Thakral One’s delivery capabilities.

Qualifications & Skills

Experience

5–8 years of experience in technology roles (e.g., developer, business analyst, solution consultant) followed by client-facing / account management positions in IT services or BFSI.

Exposure to

Temenos T24

or other

core banking systems

is highly preferred.

Skills & Competencies

Strong ability to bridge the gap between

technical teams

and

business stakeholders .

Excellent interpersonal, networking, and influencing skills.

Commercial acumen and understanding of account growth strategies.

Self-starter with the ability to work independently in client environments.

Education

Bachelor’s degree in Computer Science, Information Technology, or related field (MBA is a plus).

Why Join Us

Opportunity to work with

leading BFSI clients

in the region.

Blend of

technology insight and strategic relationship management

in a single role.

Platform to create

real value

for clients by introducing innovative solutions and services.

Dynamic, collaborative work environment with a regional reach.