L2 Production Support

L2 Production Support - CREQ Description T2 / T3 - L2 Application Support Resources required :

4 to 5 years of IT experience with Level 2 Application Production support, ITIL

Technical Skills - Unix / Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence

Tools : ITRS, Autosys, Service Now, uDeploy

Domain Knowledge : Banking

Good to have knowledge in oracle - proc, function, view, cursors

General skillset :

Good coordination between various infra / TI teams OR dev partners

Quick turnaround time for solving any issue

Quick in escalation + handling MIM + involving ICM + sending user communications

Good debugging and analytical skills

Must be very good in communication

L2 Production support for 24

• 7 support module applications

Primary Location Chennai, Tamil Nadu, India Job Type Experienced Primary Skills SQL Years of Experience 4 Qualification

T2 / T3 - L2 Application Support Resources required :

4 to 5 years of IT experience with Level 2 Application Production support, ITIL

Technical Skills - Unix / Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence

Tools : ITRS, Autosys, Service Now, uDeploy

Domain Knowledge : Banking

Good to have knowledge in oracle - proc, function, view, cursors

General skillset :

Good coordination between various infra / TI teams OR dev partners

Quick turnaround time for solving any issue

Quick in escalation + handling MIM + involving ICM + sending user communications

Good debugging and analytical skills

Must be very good in communication

L2 Production support for 24

Travel No