Admission counselor - Edtech

Company Description

Aimlay is a global educational and writing support platform that empowers working professionals and experiential learners through accessible, flexible education. We offer a comprehensive range of courses, from Matriculation to Ph.D., in collaboration with renowned universities worldwide. Our unique focus includes recognizing and validating knowledge gained through real-world experiences, with pathways such as honorary doctorates and DBA programs. With over a decade of experience, we provide dedicated guidance for Ph.D. aspirants, supported by a committed counseling team and strong global partnerships. Headquartered in Delhi with a presence across the globe, Aimlay is dedicated to making quality education transformative and within reach.

Role Description

This is a full-time, on-site role located in Rohini for an Admission Counselor in EdTech. The Admission Counselor will guide prospective students and professionals through the admission process, address inquiries, and provide personalized counseling. Responsibilities include offering information about courses, assessing candidates’ needs, and facilitating the admissions journey. The role also involves contributing to sales efforts through consultations and ensuring an excellent customer service experience.

Location :

Rohini West, New Delhi

Department :

Admissions / Outbound Sales

Experience Required :

4–8 Years

Employment Type : Full-Time

Job Summary :

We are seeking an experienced and motivated

Senior Admission Counsellor

to join our dynamic admissions team. You will be responsible for guiding prospective students through our offerings, addressing their academic aspirations, and driving successful admissions conversions through effective communication and relationship management.

Key Responsibilities :

Engage with prospective students via

inbound lead follow-ups

through calls (leads provided).

Drive conversions through

outbound calls

, understanding prospects’ needs and offering tailored solutions.

Explain educational programs and services

clearly and effectively.

Conduct

online demos

and counseling sessions to recommend appropriate education plans.

Leverage

product knowledge

to showcase the value and benefits of our offerings.

Build rapport with leads using

excellent listening, soft skills, and presentation abilities

Consistently

close sales

and

achieve monthly admission targets

Maintain CRM records

to ensure accurate and up-to-date lead tracking and follow-ups.

Share

weekly performance reports

including sales targets, progress, and challenges with management.

Nurture relationships with existing clients to ensure

continued satisfaction and referrals

Attend regular

training sessions

to stay informed about new programs and industry updates.

Requirements : 1–3 years

of proven experience in

admission counseling or outbound sales

, preferably in the education industry.

Excellent

verbal and written communication

skills.

Strong

interpersonal and client-handling

skills.

Confident, soft-spoken, empathetic

, and a good listener.

Strong

problem-solving and decision-making

capabilities.

Highly

adaptable, accountable

, and

goal-driven

Hands-on experience with

CRM software

and lead management tools.

How to Apply : Call or WhatsApp

: +91 7428299435

Email

: hr.exec.32@aimlay.com