Hospitality Specialist

About the Role :

We are seeking a well-presented, professional, and customer-oriented

Hospitality Specialist

to be the first point of contact for visitors and doctors. The role involves managing front desk operations, handling administrative support tasks, and ensuring a smooth and welcoming experience for all guests and employees.

Key Responsibilities :

Greet and welcome visitors in a professional and courteous manner.

Manage incoming phone calls, emails, and correspondence efficiently.

Maintain the visitor logbook and issue visitor passes as per company policy.

Coordinate with internal departments for meetings, appointments, and logistics.

Manage courier services, incoming / outgoing mails, and dispatch records.

Assist in scheduling meeting rooms and preparing meeting arrangements.

Provide general administrative and clerical support to HR / Admin departments.

Required Skills and Competencies :

Excellent communication and interpersonal skills.

Pleasant personality with a customer-centric attitude.

Proficient in MS Office (Word, Excel, Outlook).

Good organizational and multitasking abilities.

Basic knowledge of office management and administrative procedures.

Attention to detail and a high degree of professionalism.

Qualification :

Any Graduate (preferably BBA / BA / B.Com / MBA – HR or Administration background).

Experience : Minimum 2years

Key Attributes :

Presentable and professional demeanor.

Punctual, responsible, and proactive.

Ability to handle pressure and maintain confidentiality.

Preferably from Hotel / Hospitals and Schools.