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(09 / 10 / 2025) Business Associate

PorterIndia

12 hours ago

Job description

Job Description :

Designation : Business Associate
Locations : Kolkata
Education : Graduates (No Backlogs)
Experience : Min 1+ years
Nature of Work : Field Sales
Incentives & Perks : Based on Performance + Fuel Allowance
Shift : General Shift (10am to 7pm)
Work Days : 6 days (Monday to Saturday)
Notice : Immediate or 30 days

Roles and Responsibilities :

Supply / demand operations : constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.

Market mapping on both Demand and Supply side. Responsibility for the Delivery of Partner and Customer Targets for assigned areas

Community management : actively moderate (bring people together), leverage, and rule the driver customer community to shape the best service quality to users and the best worth for drivers.

Process improvement : Identify, build and enforce Standard Operating Procedures and policies to support the activity and solve prevalent issues.

Talent acquisition and management : Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective / improvement. Will be leading a team of 5-10 high-performing individuals.

Retention : Will be involved in supply / customer retention activities like calling, partner engagement validation, zonal-wise supply fulfillment, customer retention, etc

Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc

Execute Marketing and Branding initiatives for the city as per the BTL plans

Market intelligence : Gather market and competitive intelligence from various sources and create actionable insights

Skills Required :

Strong verbal and written communication skills.

Knowledge of supply chain systems, processes and data, and business operations

Analytical skills and a capacity to work with large data sets

Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment

An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus

Willingness to roll up sleeves and get hands dirty by being on the field most of the time.

Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn

Self-directed

Basic knowledge of SQL.

Strong numerical and analytical skill

Advance Excel experience

Rounds of Interview :

HR Round & Aptitude Test

Field Round

Manager Round

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