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Human Resources Director

Human Resources Director

ConfidentialNoida, Gurgaon / Gurugram
30+ days ago
Job description

Specific Responsibilities May Include :

  • Collaborates with senior leadership to understand the organization's goals and strategy related to people planning, engagement, retention and performance.
  • Lead the definition, creation and implementation nationally of HR policies, processes, systems integration evolution, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
  • Guide, facilitate and partner with HR team on program implementation.
  • Administers or oversees the administration of human resource programs including, but not limited to, performance and talent management, productivity, recognition, culture, leave of absence; disciplinary matters; disputes and investigations, training, development and team member wellness (occupational health and safety).
  • Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
  • Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Compile, understand and articulate to senior leadership key trends and market directions for various HR areas that are used to shape strategy
  • Drive a high performing, highly engaged workforce through effective and measurable leadership activities including engagement and recognition, completion of quality performance process, knowledge transfer, etc.
  • Direct overall budget, scorecard, metrics and capacity model development and identification
  • Facilitates professional development, training, activities for HR team
  • Performs other duties as required or necessary to drive business success

Required Experience :

  • 4+ years in a leadership position
  • 6+ years of progressive Human Resources experience in a similar role with similar degree of responsibilities
  • Experience with a variety of HR disciplines including employee relations, performance management, recruitment, resource planning, compensation, employee engagement, benefits, and learning / development
  • A proven track record of effective decision making within a program and project management framework
  • Effective research and analytic skills with the ability to draw conclusions and provide solid recommendations
  • Experience engaging all levels of an organization in a collaborative and confident style that engenders credibility
  • Experience in implementing strategic organizational changes
  • Required Knowledge, Skills and Abilities :

  • Thought leadership and coaching.
  • Ability to understand and relate to people of all levels of the company, while providing coaching, advice, support and guidance.
  • A leadership style characterized by goal setting, coaching, performance management, employee development, recognition and engagement.
  • Strong leadership necessary to drive successful collaboration across a highly matrixed enterprise; visible champion and spokesperson for change
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to adapt to the needs of the organization and employees.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
  • Preferred Experience, Skills & Competencies :

  • Experience working in a contact / call center setting
  • Workday or other HRMS software experience
  • Bachelor's degree in Human Resources, Business Administration, or related field required; Masters degree preferred
  • Other skills :

  • Critical thinker with excellent problem solving skills
  • Excellent written and oral presentation skills
  • Self-motivated - able to work autonomously and effectively
  • Effective time management, organizational and presentation skills
  • Negotiation and contract management skills.
  • High personal standards of integrity, empathy, and confidentiality
  • Change resiliency.
  • Interpersonal, consultative and negotiation skills
  • Business Acumen

  • Comfortable dealing with day-to-day issues and yet still able to see the big picture and long term impacts of decision making
  • Ability to effectively advise, recommend, and present requirements and solutions to problems and effectively cope with ambiguity
  • Ability to anticipate the long term impact of all decisions and take a broad approach to problem solving
  • Ability to ensure that the business receives timely and satisfactory support
  • Courage to make tough decisions and stand behind them
  • ability to have crucial conversations even if they are uncomfortable
  • TELUS Values :

    TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values :

  • We passionately put our customers and communities first
  • We embrace changes and innovate courageously
  • We grow together through spirited teamwork
  • Skills Required

    Hrms, Human Resources, Presentation Skills, Talent Management Systems

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