Talent.com
This job offer is not available in your country.
Urgent! Partnership Support Associate

Urgent! Partnership Support Associate

EthosBengaluru, Karnataka, India
15 hours ago
Job description

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes We've issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone.

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families

About The Role

Ethos is looking for a Customer Support Associate who thrives on helping customers and solving problems as well as working in a dynamic environment. Creating a positive customer experience is of the utmost importance to Ethos and will continue to determine our success in the life insurance industry.

Duties And Responsibilities

  • Provide excellent customer service via email, live chat, SMS, and phone, and providing answers to incoming inquiries relating to all Ethos products
  • Develop strong understanding and knowledge of Ethos products and processes in order to support customers and act as a resource for internal stakeholders
  • Identify customer needs and process requests efficiently and effectively within defined service levels
  • Build rapport and gain the respect of customers through clear and transparent communication
  • Develop and maintain productive relationships with sales, underwriting, and development teams in order to triage and resolve customer issues
  • Meet individual and customer support team goals and objectives
  • Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions

Qualifications And Skills

  • 1-2 years experience in customer support, customer success, operations, or related role
  • Experience in life insurance or related industry a plus, but not required
  • Bachelor's degree preferred
  • Proficiency working with Salesforce or equivalent support / help desk software
  • Strong intellectual curiosity and drive to solve problems
  • Excellent time management and prioritization necessary to balance all responsibilities
  • Can adapt to changes quickly
  • Adaptable to change and ability to change tasks quickly with maintaining attention to detail
  • Excellent phone presence and written communications skills
  • Ability to work independently as well as collaborate with various departments
  • Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

    We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

    To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

    US Resident Assisted Automated Decision Making Notice

    Create a job alert for this search

    Partnership Associate • Bengaluru, Karnataka, India

    Related jobs
    • Promoted
    Investran support

    Investran support

    ThoughtFocusBengaluru, Karnataka, India
    ThoughtFocus helps forward-looking companies and organizations in the financial services, manufacturing, higher ed, public sector and emerging sectors innovate and achieve a better future faster.Th...Show moreLast updated: 2 days ago
    • Promoted
    Talent Acquisition Specialist

    Talent Acquisition Specialist

    Ekya SchoolsGreater Bengaluru Area, India
    K-12 education through CBSE, ICSE, and Cambridge IGCSE curricula, emphasizing experiential learning.Drawing from the legacy of the. This role requires a strong understanding of industry dynamics, te...Show moreLast updated: 13 days ago
    • Promoted
    Assignment Support Associate

    Assignment Support Associate

    NES FircroftBengaluru, Karnataka, India
    Ready to take charge of expense management and ensure smooth pre-payroll activities? Join us as an Assignment Support Administrator and help streamline expense process with accuracy and efficiency!...Show moreLast updated: 30+ days ago
    • Promoted
    Guidewire Policycenter dveloper

    Guidewire Policycenter dveloper

    PwC Acceleration Center IndiaBangalore Rural, Karnataka, India
    Minimum of 4 to 10 years of experience.Role : Policy Center Configuration developer.Willingness to work Second Shift (2 pm IST to 11 pm IST) to support US based clients. Demonstrates abilities soluti...Show moreLast updated: 5 days ago
    • Promoted
    Support Associate

    Support Associate

    TermgridBengaluru, IN
    Please note : Applications will be accepted only via this form.Termgrid is building a new SaaS / Fintech category in the private debt markets. Our vertical-focused collaboration platform enables inve...Show moreLast updated: 1 day ago
    • Promoted
    Associate Travel Support

    Associate Travel Support

    ITILITEBengaluru, India
    ITILITE ( stands as a rapidly growing business travel and expense platform, disrupting a colossal $2.Our mission at ITILITE (referred to as lite-itineraries) is to provide companies with a travel s...Show moreLast updated: 30+ days ago
    • Promoted
    Investran Support

    Investran Support

    ThoughtFocusBengaluru, Karnataka, India
    ThoughtFocus’ innovative and cutting-edge technology solutions enable its customers to deploy new capabilities faster, deliver better user experiences, and drive operating efficiencies.We do this t...Show moreLast updated: 4 days ago
    • Promoted
    Partnership Associate

    Partnership Associate

    sliceBengaluru, Karnataka, India
    The partnerships team at slice builds strong alliances to expand our ecosystem.We collaborate to create innovative, customer-first banking solutions. Act as the primary point of contact with merchan...Show moreLast updated: 5 days ago
    • Promoted
    Partnership Executive

    Partnership Executive

    Thinkerbell LabsBengaluru, Karnataka, India
    Imagine a world where accessible education empowers every visually impaired individual to reach their full potential.As a tech-innovative company, we're dedicated to. Our pioneering spirit brought t...Show moreLast updated: 9 days ago
    • Promoted
    Talent Acquisition Associate (Bangalore)

    Talent Acquisition Associate (Bangalore)

    TopHire.coGreater Bengaluru Area, India
    TopHire ( is looking to hire a Talent Acquisition Associate.At TopHire, a Talent Acquisition Associate is a client-facing role similar to a Recruitment Consultant. A Talent Acquisition Associate wil...Show moreLast updated: 13 days ago
    • Promoted
    Clinical Partnerships Coordinator

    Clinical Partnerships Coordinator

    HosTalky®Bengaluru, IN
    Job Type : Part-Time / Full-Time.In healthcare, every second counts — yet millions of professionals lose precious time to fragmented communication tools. We’re building the world’s first AI-powered c...Show moreLast updated: 3 days ago
    • Promoted
    Growth Marketing Specialist

    Growth Marketing Specialist

    Final Round AIGreater Bengaluru Area, India
    Performance Marketing (Core Focus - 50%).Execute and optimize paid campaigns (Google, Meta, , TikTok) with a focus on converting free users into paid subscribers at efficient CACs.Manage ad ops — b...Show moreLast updated: 5 days ago
    • Promoted
    Senior Talent Acquisition Specialist

    Senior Talent Acquisition Specialist

    UplersGreater Bengaluru Area, India
    Manage end-to-end recruitment for technical roles such as SDET, DevOps, SSE, PSE, Software Engineers (MERN, MEAN, Java, Python, Golang), and more. Conduct initial screening, evaluating both technica...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    ▷ Urgent Search! Partnership Support Associate

    ▷ Urgent Search! Partnership Support Associate

    EthosBengaluru, Karnataka, India
    About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families.Our approach blends industry expertise, technology, and the human touch to find you the ...Show moreLast updated: 10 hours ago
    • Promoted
    Partnerships Associate

    Partnerships Associate

    Opportunities PlusBengaluru, Karnataka, India
    Company Description At Opportunities Plus, we are passionate about empowering young minds through transformative experiential learning, leading them to power career choices.We specialize in guiding...Show moreLast updated: 3 days ago
    • Promoted
    Consultant- Deal Shaping

    Consultant- Deal Shaping

    KantarGreater Bengaluru Area, India
    KANTAR IS THE WORLD’S LEADING DATA, INSIGHTS AND CONSULTING COMPANY.Kantar's Analytics practice creates leading-edge offers focused on Brand and Marketing ROI, Brand Strategy and Innovation, Conten...Show moreLast updated: 19 days ago
    • Promoted
    Manager Talent Management

    Manager Talent Management

    BHIVE WorkspaceGreater Bengaluru Area, India
    Performance Management Process : .Lead and manage the entire PMS life cycle execution and continuous improvement of the Performance Management System (PMS) across the organization.Partner with busine...Show moreLast updated: 5 days ago
    • Promoted
    Associate Manager - EHS

    Associate Manager - EHS

    LifeStyles HealthcareBangalore Rural, Karnataka, India
    We are looking at Candidates who has exposure to the following : .EHS compliance , hands on experience in handling ETP, PCB with 8 to 10 years work experience. Senior Manager – Human Resources.Englis...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Partnerships Associate

    Senior Partnerships Associate

    SuperAGIBengaluru, Karnataka, India
    Pioneering Agentic Customer Management.At SuperAGI, we believe the future of customer engagement is intelligent, autonomous, and deeply personalized. What began as one of the world’s first agentic f...Show moreLast updated: 5 days ago
    • Promoted
    Senior Associate

    Senior Associate

    RSM US LLPGreater Bengaluru Area, India
    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their ful...Show moreLast updated: 30+ days ago