QA Lead

We are seeking a hands-on QA Lead to build and own the future of quality assurance at Sonetel. This is a player-coach role where you will define our QA strategy, build and manage Sonetel’s automation frameworks, and lead a small, agile QA team. You are a quality architect and a master of release velocity, with strong fundamentals in testing principles and systematic thinking. You will have end-to-end ownership of the quality function, from shaping requirements to certifying production releases, ensuring our customers receive a world-class product.

What You Will Do :

• Define, build, and own Sonetel’s QA strategy, processes, and automation frameworks for UI, API, and regression testing.
• Lead a small QA team, providing hands-on mentorship, guidance, and support.
• Act as a force multiplier by embedding a “quality-first” mindset across engineering, product, and operations teams.
• Design, develop, and execute comprehensive test plans and test cases with a heavy emphasis on automation.
• Design comprehensive test strategies with strong focus on risk-based testing and user experience validation.
• Own the release management process from a quality perspective, acting as the final gatekeeper for production deployments.
• Collaborate with operations and customer-facing teams to triage production issues, perform root cause analysis (RCA), and convert learnings into automated test coverage.
• Establish and track key quality metrics (e.g., defect escape rate, automation coverage, release confidence) to drive continuous improvement.

Requirements

Who You Are :

Nice if you have :

Benefits

At Sonetel, we offer a comprehensive range of benefits designed to support both professional and personal growth. Employees enjoy top-tier health insurance and life coverage, upfront credited leaves with a superb leave policy, flexible remote work options, and direct exposure to CXOs . Our vibrant and inclusive culture fosters collaboration, while involvement in cutting-edge AI projects provides a rapid learning curve and hands-on experience with emerging technologies. Employee feedback consistently highlights our supportive and approachable management , friendly and transparent work environment with minimal micromanagement, as well as great work-life balance and flexible hours , all of which make Sonetel a place where people can thrive and grow.