Senior QA Operations Lead

Hiring Now : Senior Quality Assurance Manager 🚨

📍 Location : HiTech City, Hyderabad

🏢 Industry : International BPO (Trust & Safety Process)

🕒 Work Mode : Work from Office | Rotational Shifts

📅 Experience : 10–20 Years

🎓 Education : Any Graduate

⚡ Immediate Joiner Required

Are you a seasoned QA leader with deep expertise in Trust & Safety operations?

Join us to lead Tier 3 support teams, drive compliance, and elevate operational excellence!

🔹 Key Responsibilities :

✅ Lead & manage large QA teams

✅ Define KPIs, SLAs & quality benchmarks

✅ Enforce marketplace policies & manage escalations

✅ Drive process improvements & automation

✅ Collaborate with cross-functional teams

✅ Deliver impactful reporting & analytics

📩 Send your resume to : lipika.palo@teleperformancedibs.com