Senior Executive - Administration (Goa)

ConfidentialPanjim / Panaji, Goa, Panaji, India

5 days ago

Job description

Senior Executive - Administration

Purpose

Responsible for execution of activities for effective facility management, upkeep and housekeeping of premises, maintenance of infrastructure and conduct of related activities for Blue Dart facility

Key Responsibilities

Responsibilities

Conduct monitoring of all services in the Blue Dart facility such as availability of continuous power and water supply, effective functioning of sewage system, continuous availability of telephone services etc. on a regular basis; identify deviations and report the same to the superior

Conduct payments for all services utilized in the Blue Dart facility to applicable authorities within defined timelines to ensure continuous availability of services

Support the process of obtaining and renewing licenses for signages etc. by obtaining the requisite documentation, approvals etc.

Conduct the planned maintenance activity of office equipment such as fax machines, copiers etc. as per the defined maintenance plan

Conduct special maintenance activity when the need arises such as measures for provision of additional services during monsoons

Monitor and execute activities for the upkeep of the premises such as gardening, sweeping, cleaning etc. through hired / contracted staff

Monitor the quality of services provided by contracted agencies for catering, housekeeping, concierge services etc. and ensure adherence to prescribed quality parameters; report any deviations to the superior

Provide guidance to the hired / contracted staff for the smooth execution of day to day administrative activities

Raise vendor invoices for the services availed in the Blue Dart facilities and support conduct of timely payments to the contracted agencies and vendors as per the terms of the contract

Coordinate with the Security team on a periodic basis for safety of the Blue Dart facility and maintenance of fire safety equipment

Coordinate with other departments to make arrangements for board meetings, senior management meetings, HR trainings etc. by ensuring availability of conference rooms, IT equipment etc.

Complete the administration related activities for new joinees at the time of joining such as issuance of company ID card, provision of work station etc.

Conduct processing of travel requests raised by employees

Manage pick and drop services for guests and visitors at the Blue Dart facility

Conduct mail distribution activity and ensure efficient delivery of mails / couriers to Blue Dart employees

Provide support during the conduct of work place audits

Key Result Areas and Key Performance Indicators

S.No.

Key Result Areas

Key Performance Indicators

Conduct facility management related activities

% adherence to planned maintenance schedule

Timely conduct of special maintenance activities

Ensure provision of various administration related services and conduct of administrative activities

Timely support for procurement and renewal of required licenses

Timely monitoring of adherence to service quality parameters by contracted agencies

Timely processing of travel requests

Timely completion of joining formalities for new employees

Timely completion of mail distribution activities

Customer satisfaction

Satisfaction score of employees with the services provided by the function

Ensure performance driven culture

Adherence to performance management system timelines and guidelines

Eligibility : Not in active PIP or under disciplinary action

Minimum educational qualification graduation in any stream.

Skills Required

Housekeeping, mail distribution , Facility Management

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Senior Executive • Panjim / Panaji, Goa, Panaji, India

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