Senior Business Analyst + Project Manager - Healthcare AI Solutions
Position Overview
We're seeking a versatile Senior Business Analyst with strong project management capabilities to join our team building AI-driven healthcare solutions. This hybrid role is perfect for someone who excels at both detailed requirement analysis and project execution. As we scale, this position will evolve to focus primarily on business analysis while mentoring additional team members.
Key Responsibilities
Business Analysis
- Requirements Engineering
- Elicit, analyze, and document detailed functional and non-functional requirements
- Create comprehensive BRDs, FRDs, and technical specifications
- Develop user stories with clear acceptance criteria in Azure DevOps
- Map complex healthcare workflows (RCM cycles, credentialing processes, patient journeys)
- Design process flow diagrams, data flow diagrams, and system architecture diagrams
- Healthcare Domain Analysis
- Document healthcare-specific requirements (HIPAA, HL7, FHIR standards)
- Analyze integration requirements with EHR / PMS systems
- Create data mapping documents for healthcare data exchange
- Identify compliance checkpoints in product workflows
- Research and document competitor features and industry best practices
- AI / ML Requirements
- Define conversational flows for AI agents
- Document prompt engineering requirements and expected AI behaviors
- Create test scenarios for AI responses and edge cases
- Define success metrics for AI agent performance
- Work with ML engineers to document training data requirements
Project Management
Agile DeliveryFacilitate scrum ceremonies (standups, sprint planning, retrospectives)Maintain product backlog and sprint boards in Azure DevOpsTrack sprint velocity, burndown charts, and team capacityCoordinate releases and deployment schedulesManage dependencies between India and US teamsStakeholder CoordinationCreate and maintain project roadmaps and release plansPrepare weekly status reports for leadershipCoordinate UAT sessions with US healthcare clientsSchedule and facilitate requirement gathering sessions across time zonesManage stakeholder expectations and communicationTeam Leadership
Mentor junior analysts as team growsEstablish BA best practices and templatesCreate knowledge repository for healthcare domainTrain team on US healthcare workflows and terminologyBuild reusable requirement templates for common featuresRequired Qualifications
Must-Have :
6-8 years of experience with at least 3 years as Senior BA2+ years of project management / scrum master experienceExperience in healthcare IT or healthtech productsStrong technical aptitude (ability to read API documentation, understand databases)Expertise in Azure DevOps or similar ALM toolsAdvanced skills in Visio, Lucidchart, or similar diagramming toolsExcellent written and verbal English communicationExperience working with US clients / stakeholdersProven ability to manage multiple projects simultaneouslyPreferred :
Healthcare domain certifications (CAHIMS, CPHIMS)Agile certifications (CSM, CSPO, PMI-ACP)Experience with AI / ML projects or conversational AIKnowledge of US healthcare regulations (HIPAA, HITECH)Experience with EHR / PMS integrationsSQL skills for data analysisAPI documentation experienceTechnical Skills :
Azure DevOps (mandatory)JIRA / ConfluenceMicrosoft Office Suite (advanced Excel)Postman or similar API testing toolsBasic SQL for data validationWireframing tools (Figma, Balsamiq)Key Competencies
Analytical Excellence
Break down complex healthcare workflows into manageable componentsIdentify gaps between current and future stateStrong problem-solving and critical thinkingAttention to detail without losing sight of big pictureCommunication Bridge
Translate between technical teams and business stakeholdersPresent complex information simplyFacilitate productive meetings across cultures and time zonesCreate clear, concise documentationExecution Focus
Self-starter who can work independentlyComfortable with ambiguity in startup environmentAbility to prioritize in fast-paced settingResults-oriented with strong follow-throughHealthcare Acumen
Quick learner of healthcare terminology and workflowsUnderstanding of provider pain pointsAwareness of regulatory implicationsPatient-safety mindsetSuccess Metrics
First 90 Days :
Complete domain knowledge transfer on US healthcare systemsDocument current state of NeoScribe and create improvement roadmapEstablish requirement templates and project tracking systemsBuild relationships with key stakeholders in India and USFirst Year :
Deliver 3 major product releases on scheduleAchieve 90% stakeholder satisfaction on requirement clarityReduce requirement-related defects by 50%Build comprehensive healthcare workflow librarySuccessfully onboard and mentor 2 junior BAsMaintain
What We Offer
Employee stock optionsHealth insurance for familyFlexible working hours to accommodate US time zone meetingsLearning budget for certifications and coursesOpportunity to shape products impacting healthcare deliveryClear growth path to Head of Business Analysis or Product ManagementGrowth Trajectory
As the team scales, this role will evolve to :
6 months : Transition PM duties to dedicated Project Manager, focus on complex BA work12 months : Lead BA with 2-3 analysts reporting24 months : Head of Business Analysis or transition to Product ManagementWhy This Role is Unique : You'll be building AI agents that transform healthcare operations, working directly with US healthcare providers to solve real problems. This is a rare opportunity to combine healthcare domain expertise with cutting-edge AI technology while growing from an IC role to leadership as we scale.
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Skills Required
Figma, Confluence, api documentation, Visio, Balsamiq, Postman, Jira, Microsoft Office Suite, Sql, Azure Devops