Talent.com
Strategic account management Head

Strategic account management Head

ConfidentialMumbai, India
4 days ago
Job description

About Social Beat

Social Beat is a leading digital marketing agency that partners with brands to unlock growth through data-driven strategies, creative storytelling, and innovative media solutions. We are committed to delivering measurable outcomes and transforming how businesses engage with their audiences.

Role Overview

We are looking for an experienced and growth-oriented AVP – Strategic Account Management to lead our Gurugram-based client portfolio. The ideal candidate will own city-level revenue and margin outcomes, serve as a trusted advisor to senior client stakeholders, and lead cross-functional teams to drive impactful, data-backed marketing strategies. This role demands commercial acumen, structured planning, and a passion for delivering measurable results at scale.

Key Responsibilities

Revenue & Margin Ownership

  • Own city-level revenue and gross margin targets for existing clients, ensuring YoY growth through disciplined forecasting, pipeline reviews, and structured expansion plans.
  • Drive quarterly and monthly business reviews (QBRs / MBRs), aligning teams and clients on performance and next steps.

Client Partnership & Advisory

  • Act as a C-suite advisor to CMOs, VPs, and marketing heads on media mix, creative platforms, growth strategy, martech, and data-driven decision-making.
  • Translate client objectives into actionable, measurable plans tied to business outcomes.

    • Strategic Planning

  • Develop 12-month account plans, including vision, roadmap, testing agenda, and budget scenarios.
  • Align and coordinate cross-functional squads—media, creative, CX / CRM, analytics, and technology—to ensure seamless execution.

    • Commercial Negotiation & Governance

  • Lead negotiations and governance of contracts including MSAs, SOWs, renewals, and change orders while protecting scope, utilization, and margin.
  • Identify and mitigate delivery risks early to ensure on-time and high-quality service.

    • Performance Measurement

  • Define and implement measurement frameworks, including north-star KPIs, leading indicators, and benchmarks.
  • Convert performance data into board-ready narratives and actionable insights for clients.

    • Business Expansion

  • Drive growth through stakeholder mapping, whitespace assessment, cross-sell / upsell motions, and executive sponsorship programs.

    • Team Leadership

  • Build, coach, and mentor a high-performing team of Account Managers (5–7 members).
  • Set clear OKRs, establish coaching rhythms, lead hiring efforts, and cultivate a client-first, high-bar culture.

    • Operational Excellence

  • Oversee capacity planning, SLA governance, delivery timelines, and quality benchmarks.
  • Lead blameless post-mortems and continuous-improvement initiatives.

    • Thought Leadership

  • Publish point-of-view content, industry insights, and market commentary.
  • Represent the agency at forums and client events to build credibility and expand relationships.

    • Qualifications

  • 10–14 years of experience in digital marketing or account leadership within an agency or consulting environment.
  • Last 5–6 years of experience owning revenue and margin for strategic accounts.
  • Strong forecasting discipline with robust pipeline management and QBR / MBR leadership involving C-suite stakeholders.
  • Commercial acumen with hands-on experience negotiating MSAs, SOWs, pricing, renewals, and change orders.
  • Proven experience in team leadership—coaching, hiring, succession planning, and performance management.
  • Expertise across paid media channels, programmatic, content marketing, and creative solutions.
  • Analytical mindset with the ability to define north-star KPIs and dashboards, and convert data into business decisions (experience with GA4, Looker, Tableau is a plus).
  • Excellent executive communication—clear writing, persuasive presentations, and workshop facilitation.
  • A proactive mindset, structured planning ability, and a passion for helping clients grow.

    • Why Join Us

  • Work with some of the most dynamic brands and marketers in India.
  • Lead transformational growth at both client and organizational levels.
  • Collaborate with best-in-class teams in a fast-paced, innovative environment.
  • Opportunity to shape industry conversations and build a lasting career in strategic account management.

    • Skills Required

    thought leadership , Team Leadership, Content Marketing, Tableau, Performance Measurement, business expansion, Creative Solutions, Strategic Planning, Operational Excellence

    Create a job alert for this search

    Strategic Management • Mumbai, India

    Related jobs
    • Promoted
    Key Account Head

    Key Account Head

    ConfidentialThane
    Hire and train Distributor Sales Representatives (DSRs).Provide in-depth training on product knowledge, sales strategies, discounts, promotions, and CRM usage. Build and enhance the capability of th...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Head of Account Management

    Head of Account Management

    Aon Risk Insurance Brokers India Pvt Ltd. (formerly GIB, an Aon company)Mumbai, Maharashtra, India
    Job Dimensions (Role and Responsibilities) : .Managing the team of Broking Support colleagues who will perform the following functions : . Preparation and analysis of Treaty data & underwriting informat...Show moreLast updated: 17 hours ago
    • Promoted
    Director - Head of Account Management

    Director - Head of Account Management

    ConfidentialMumbai, India
    Nium, the Leader in Real-Time Global Payments.Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure o...Show moreLast updated: 4 days ago
    Head - Account Management

    Head - Account Management

    Saaki Argus & Averil ConsultingMumbai, Maharashtra, India
    Quick Apply
    Bangalore, Pune, Chennai, Mumbai.We are looking for a dynamic and strategic Account Management Head to oversee and manage a high-priority global account. This individual will be the primary liaison ...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Account (Preferably in the FMCG / consumer goods sector)

    Head of Account (Preferably in the FMCG / consumer goods sector)

    ConfidentialNavi Mumbai, Mumbai, India
    If interested, share your CV at.Location : Navi Mumbai (Juinagar).Industry : Food Industry / FMCG.As they continue to scale, so seeking an experienced. This role requires strong domain expertise, lead...Show moreLast updated: 4 days ago
    • Promoted
    Key Account Management Professional

    Key Account Management Professional

    ConfidentialMumbai
    As an Account Management Associate, you ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and / or ...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Sales

    Head of Sales

    AviateThane, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 30+ days ago
    • Promoted
    Strategic Account Manager

    Strategic Account Manager

    SHI Solutions India Pvt. Ltd.Mumbai, Maharashtra, India
    Job Title : Business Manager - Cloud Sales (AWS).Selling Expereince : AWS Cloud Sales Must.AWS Cloud Sales & Business development, evaluating market for a new business opportunity, key account manage...Show moreLast updated: 30+ days ago
    • Promoted
    Account Group Head

    Account Group Head

    Interactive AvenuesMumbai, Maharashtra, India
    Job description Position Summary An Associate Group Head / Group Head would look into the day-to-day needs of an account and also ensure the long-term stability and growth of the relationship and r...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Asset Management (AP & India)

    Head of Asset Management (AP & India)

    ConfidentialMumbai, India
    As a Head of Asset Management (Asia Pacific & India), your role is to ensure the optimal, effective and efficient RE operations. The responsibilities encompass a more strategic role of the asset and...Show moreLast updated: 4 days ago
    • Promoted
    Head of Mergers and Acquisitions

    Head of Mergers and Acquisitions

    RightMatch HR Services Private Limitedmumbai, maharashtra, in
    The role is with a Leading Private Sector Bank in India.Lead and grow the Acquisition Finance portfolio, structuring optimal deals and exploring new business opportunities including overseas financ...Show moreLast updated: 23 hours ago
    • Promoted
    Head - Assets Management - Hospitality

    Head - Assets Management - Hospitality

    Talent ProMumbai, India
    Position Overview : The CFO cum Head of Asset Management will play a dual strategic and operational role with full accountability for the financial stewardship, asset performanc...Show moreLast updated: 30+ days ago
    • Promoted
    Specialist - Account Management

    Specialist - Account Management

    ConfidentialMumbai, India
    Preparation, review and finalization of accounts, HMRC returns, NAIC returns, BMA statutory filing for relevant, timely and accurate reporting of financial information to stakeholders.Mentor and de...Show moreLast updated: 4 days ago
    • Promoted
    Account Head

    Account Head

    ConfidentialMumbai, Navi Mumbai
    Lead account strategy and cross-functional delivery for major South Asia telecom clients.Manage invoicing, resource allocation, and cross-team collaboration to meet client KPIs.Drive customer engag...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager – Strategic Partnerships

    Key Account Manager – Strategic Partnerships

    L&T Financemumbai, maharashtra, in
    A Key Account Manager in the Large Partnerships team at L&T Finance is responsible for driving sales,.The role aims to enhance business outcomes by managing key institutional relationships, facilit...Show moreLast updated: 22 days ago
    • Promoted
    Head - Merchant Enterprise Sales, Key Accounts & Partnerships

    Head - Merchant Enterprise Sales, Key Accounts & Partnerships

    Flexmoney Technologies Pvt LtdMumbai, Maharashtra, India
    Company : Flexmoney Technologies Pvt.Flexmoney’s mission is to “Re-imagine Consumer Finance” for the mobile-first digital. Our omni-channel digital affordability platform enables merchants, brands an...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Strategic Account Management Specialist

    Senior Strategic Account Management Specialist

    ConfidentialMumbai, India
    As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives.You will be the primary ...Show moreLast updated: 30+ days ago
    • Promoted
    Group Head - Account Management

    Group Head - Account Management

    ConfidentialMumbai, India
    Hiring Group Head - Account Management (Influencer Marketing) @Idiotic Media.Andheri east, Mumbai (On-Site).Advertising, Influencer Marketing, Digital Media. At Idiotic Media, we don't just ride tre...Show moreLast updated: 30+ days ago