Customer Relationship Manager

Manage and improve customer relationships.

Ensure high satisfaction, loyalty, and retention.

Understand customer needs and resolve issues.

Implement strategies to enhance the customer experience.

Build and maintain client relationships.

Handle customer inquiries and issues.

Analyze data for trends and engagement.

Execute CRM strategies for satisfaction and retention.

Coordinate with sales, marketing, and support teams.

Track and report customer feedback and metrics.

Spot upsell and cross-sell opportunities.

Education

Doctor of Jurisprudence, Doctor of Psychology (Psy. D. / D. Psych.), Doctor of Science (DSc / ScD), Master of Pharmacy (M.Pharm), Bachelor of Architecture (B.Arch), Bachelor of Dental Surgery (B.D.S), Master of Library Science, Bachelor of Ayurvedic Medicine and Surgery (BAMS), Master of Education (M.Ed), Masters in Communications Disorders (MCD), Doctor of Musical Arts (DMA), Master of Real Estate Development, Master of Natural Resources (MNR), Doctor of Medicine (M.D / M.S), Doctor of Optometry, Bachelors of Law (B.L / L.L.B), Doctor of Business Administration (DBA), Master of Commerce (M.Com), Bachelor of Business Administration (B.B.A), Bachelor of Social Work (B.S.W), Bachelor of Music, Masters of Architecture (M.Arch), Master in Landscape Architecture, Master of Planning (M.Plan), Doctor of Chiropractic (DC), Master of Liberal Arts (MLA / ALM), Bachelor of Music Education (B.M.E.), Master of Health Administration (MHA), Bachelor of Education (B.Ed), Bachelor in Hotel Management (B.H.M), Masters in Arts (M.A), Master in Computer Application (M.C.A), Master OF Business Administration (M.B.A), Bachelor of Liberal Arts (BLA / ALB), Doctor of Audiology (AuD), Doctor of Ministry, Doctor of Public Health (DrPH), Master of Public Administration (MPA), Bachelor of Interdisciplinary Studies, Bachelor Of Technology (B.Tech / B.E), Doctor of Dental Surgery / Medicine (DDS / DMD), Bachelor in General Studies (BGS), Bachelor of Health Science, Master of Music (MM / MMus), Master of Professional Accountancy (MPA), Doctor of Veterinary Medicine (DVM), Master of Divinity, Master of Social Work (M.S.W), Bachelor of Homeopathic Medicine and Surgery (BHMS), Doctor of Nursing Practice (DNP), Bachelor of Arts (B.A), Bachelor of Commerce (B.Com), Master of Fine Arts (MFA), Master of Tax Accounting, Master of Public Health (MPH), Master of Library & Information Science (MLIS), Masters in Technology (M.Tech / M.E), Doctor of Pharmacy (PharmD), Bachelor of Applied Science (BAS), Bachelor Of Computer Application (B.C.A), Master of Law (M.L / L.L.M), Bachelor Of Pharmacy (B.Pharm), MBBS, Master of Health Science (MHSc), Doctor of Education, Master of Accounting, Doctor of Physical Therapy, Bachelor of Science (B.Sc), Master of Technical & Professional Communication

Skills Required

Relationship Management, Customer Focused, Communication Skill, Data Analysis, Problem Solving, crm software, Conflict Resolution, Negotiation, Reporting