Senior Manager - Operations Management

We are seeking a talented individual to join our Career business at Mercer.

This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager – Operations Management

Grade - E

What can you expect

Mercer is the global leader for trusted human capital services and products.

The primary responsibility of the team is to support Career product portfolio managers in creating insightful, data-driven presentations and dashboards. We ensure operational excellence by centrally managing support tasks for all portfolio managers.

Our commitment to delivering exceptional value is evident in projects that empower portfolio managers to make impactful product decisions in the market.

By creating insights and presentations for senior leaders within the Career Delivery organization, we enable leadership to make informed decisions and deliver impactful messages, significantly contributing to the success of the organization.

This position manages experienced professionals who exercise latitude and independence in managing day-to-day Operations.

We will count on you for :

• Ensuring financial operational fitness creation of consistent cost allocation models across Career delivery teams
• Helping the markets to take decisions on cost approvals by providing them complete picture at one place for all the work done by different Career delivery teams
• Enhanced profitability insights for portfolio owners to take informed decisions on products, scoping, investments and divestitures
• Cultivate strong relationships among the team to understand the business and develop insightful solutions
• Enhance financial management and decision-making through accurately reflecting expenses
• One team approach! centralised management of tasks involving major decisions like expenses. Aiding the Career Delivery teams to manage the transitions effectively by ensuring timely head count approvals
• Create insightful presentations for leadership showcasing Career Delivery capabilities and opportunities
• Identify opportunities for collaboration with teams to enhance the visibility on profitable and cost intensive products

Our Core Activities

What you need to have :

What makes you stand out

Why join our team :

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE : MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Show more

Show less

Skills Required

Word, Kaizen, Lean, Power Bi, Powerpoint, Advanced Excel, Tableau, Jira, Six Sigma, Data Interpretation