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Technical Operations Lead

SUPERSOURCING TECHNOLOGIES PRIVATE LIMITEDAhmedabad

30+ days ago

Job description

Job Title : Technical Operations Lead (5 - 8 Years)

Location : Ahmedabad (Hybrid - Remote work available for candidates in Gujarat / Rajkot who can attend office as needed)

Shift Timing : 6 : 00 AM 2 : 00 PM IST

Availability : Immediate joiners preferred (015 days notice)

About the Role :

We are looking for a hands-on Technical Operations Lead to manage our IT systems, lead vendor coordination, and oversee the operations of key digital platforms. You will be the go-to person for managing Microsoft 365, internal tools (like Zoho Creator or Odoo), low-code automation, and internal VoIP / communication systems. The ideal candidate is tech-savvy, operations-focused, and proactive in identifying and resolving technical challenges.

Key Responsibilities :

IT & Systems Oversight :

Manage day-to-day operations and support for Microsoft 365 tools : Exchange, Teams, SharePoint, and Intune.
Oversee Zoho Creator (or Odoo) development scripting, workflows, data models, and automation.

Web & Interface Management :

Handle WordPress site administration and configurations.

Use HTML, CSS, JavaScript to tweak front-end interfaces and automate UI workflows.

Operational Leadership :

Lead and mentor a small technical operations team.

Manage relationships with vendors and third-party service providers.

Ensure adherence to IT security policies and compliance requirements.

VoIP System Management :

Configure and support VoIP systems (setup, troubleshooting, call & Integration : (Good to Have)

Design and implement workflows using low-code / no-code platforms.

Integrate tools using REST APIs and perform basic testing.

Write scripts using Deluge, Python, or other scripting languages for automation.

Required Qualifications & Skills :

Bachelor's degree in Computer Science, Information Technology, or related field.

5 - 7 years of experience in IT administration or technical operations.

Strong experience with :

Microsoft 365 Suite Admin Centre, Exchange, Teams, SharePoint

Zoho Creator scripting and workflow automation / Odoo development

Frontend : HTML, CSS, JavaScript

WordPress (admin / config level)

VoIP systems (admin level)

Nice to Have (Bonus Skills) :

Experience with REST API integrations and automation testing.

Familiarity with low-code / no-code tools and architectures.

Hands-on scripting with Python, Deluge, or equivalent scripting platforms.

Exposure to cloud identity / security tools (e.g., Azure AD, Intune).

Understanding of VoIP protocols and call flow configurations.

Why Join Us ?

Flexible hybrid work setup for Gujarat-based professionals

Fast-paced, modern tech environment

Opportunity to take ownership of systems and influence digital strategy

Direct impact on company-wide operations and efficiency

(ref : hirist.tech)

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Technical Lead • Ahmedabad

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