Tata Tele Business Services is looking for Cluster Lead to join our dynamic team and embark on a rewarding career journey.
- A Cluster Lead is responsible for overseeing and managing a group or cluster of related teams or departments within an organization
- The primary objective is to ensure efficient operations, productivity, and the achievement of strategic goals within the assigned cluster
Key Responsibilities :
Team Leadership : Lead and manage a team of managers or supervisors responsible for various functions within the clusterProvide guidance, mentorship, and support to team members, fostering a positive and collaborative work environmentStrategic Planning : Collaborate with senior management to develop and execute cluster-specific strategies aligned with the organization's overall goalsMonitor and report on progress toward strategic objectivesOperations Management : Oversee the day-to-day operations and processes of the cluster, ensuring efficiency and effectivenessIdentify opportunities for process improvement and implement solutionsResource Allocation : Allocate resources, including personnel, budget, and technology, to meet the cluster's operational requirementsPerformance Monitoring : Establish key performance indicators (KPIs) for the cluster and ensure teams are working towards these targetsRegularly assess performance and take corrective actions as neededCommunication and Collaboration : Foster communication and collaboration both within the cluster and with other departments or clustersEnsure the sharing of best practices and knowledge transferRisk Management : Identify potential risks and challenges within the cluster's operations and develop strategies to mitigate themBudget Management : Develop and manage the cluster's budget, ensuring cost control and resource optimizationSkills Required
Sales, Vendor Management, Database Mirroring, Machine Learning, Sql Server, Python