Officer - IT

Experience - 3 to 6 Years

Qualification - Bachelor’s degree in IT / Computer Science or related field.

Responsibilities

• Perform SAP Basis activities including user administration, role assignment, system monitoring, job scheduling, and transport management.
• Monitor system performance, coordinate patches / upgrades, and work with support partners for issue resolution.
• Provide functional support in SAP SD Module , MM for procurement and inventory management, ensuring smooth business operations.
• Assist in managing change requests, including documentation, testing in DEV / Quality, and deployment to Production.
• Support Master Data uploads and ensure accuracy of entries.
• Deliver end-user training, guidance, and day-to-day support, helping users effectively utilize SAP.
• Collaborate with business stakeholders (Procurement, Finance, Quality, Logistics) for issue resolution and system improvements.
• Ensure compliance with pharma IT policies, GxP, Data Integrity, and audit requirements.
• Maintain proper documentation of incidents, change requests, and training provided.
• Co-ordination with the SAP Supporting Partner.
• Stakeholder Management (Functional lead) as an when required

Desired Skills