Overall, 7-10 years demonstrated and successful project and systems implementation experience with preferably 5+ years into the IT service transition.
Strong understanding and experience of Operational Readiness requirements, management, and execution of monitoring, coordinating, and reporting on these.
ITIL Foundation Certificate is required.
ITIL Service Transition certificate is required.
ITIL Operational Support & Analysis qualification is necessary.
Proven experience in planning and organizing effective & efficient IT services delivery.
Personal Attributes
Possess strong inter-personal and communication skills, with ability to navigate circumstances where there are counter views on completeness and next steps.
Ability to build strong partnerships with key stakeholders across the organisation.
Skills Required
Itil Foundation Certified, System Implementation, It Service