We are looking for a dynamic HR Business Partner (HRBP) to lead key HR functions for our US / UK accounting projects. The role involves policy formulation, grievance handling, workforce planning, employee relations, performance management, and talent development.
Key Responsibilities :
1. Policy Formulation and Implementation :
- Develop, review, and implement HR policies, ensuring alignment with organizational objectives and compliance with local labor laws.
- Adapt policies to meet the specific cultural and operational nuances of the US / UK accounting business model
2. Grievance Handling :
Serve as the point of contact for employee grievances and concerns, providing effective solutions in a timely and confidential manner.Proactively identify and address potential employee relations issues to foster a harmonious workplace.3. Workforce Planning :
Partner with department heads to assess workforce requirements, plan manpower needs, and execute talent acquisition strategies.Analyse business trends to ensure effective headcount planning aligned with project and seasonal demands.4. Employee Relations :
Build and maintain strong relationships with employees at all levels to create a positive and inclusive work environment.Design and execute employee engagement initiatives tailored to a multi-shift, international business setup.5. Performance Management :
Drive the performance management process, including goal setting, performance reviews, and constructive feedback mechanisms.Collaborate with managers to identify and address performance gaps while nurturing high-potential employees.6. Talent Development :
Identify skill gaps and collaborate with learning & development teams to design and deliver relevant training programs.Support leadership development initiatives and succession planning to build a robust talent pipeline.7. Compliance and risk mitigation :
Ensure compliance with all applicable labor regulations and industry-specific requirements.Minimize legal risks through effective policy enforcement and employee relations practices.8. HR Analytics and Reporting :
Utilize HR metrics and data to identify trends, provide insights, and drive data-informed decision-making.Prepare and present regular reports on workforce trends, attrition, engagement, and productivity.Desired Profile / Criteria / Skills :
Key Competencies and Skills :
Strong knowledge of HR best practices and labour laws, with exposure to international HR policies.Exceptional interpersonal and communication skills to collaborate effectively with global teams.Proven experience in workforce planning, employee engagement, and grievance resolution.Proficiency in HRMS systems and tools; familiarity with KPO / BPO industry metrics is a plus.Ability to work in a fast-paced, deadline-driven environment, managing multiple priorities effectively.Key Skills :
Hr Policy DevelopmentEmployee RelationsGrievance HandlingWorkforce PlanningTalent DevelopmentSkills Required
Employee Relations, Grievance Handling, Workforce Planning, Talent Development