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Zonal Sales Manager

Zonal Sales Manager

Strategic Talent PartnerMumbai, Maharashtra, India
12 hours ago
Job description

Zonal Manager

We’re looking for a dynamic professional to manage a P&L role focused on

delivering a world-class service experience to existing customers. The

position emphasizes upselling premium packages, driving client retention,

and ensuring customer satisfaction through a needs-driven service team.

Additionally, you will execute strategic marketing initiatives to enhance

client engagement and service outcomes.

  • Drive business growth for both topline and bottom-line in the Zone.
  • Develop and execute the annual operating plan, including revenue

and cost forecasting.

  • Achieve monthly, quarterly, and annual sales targets by generating
  • revenue from existing paid members.

  • Ensure timely delivery of services, maintaining high standards for
  • client satisfaction.

  • Analyze customer feedback to gather business intelligence, assess
  • core service benefits, and ensure high client satisfaction.

  • Establish a robust system for maximizing customer retention.
  • Recruit, train, and develop a proactive, consultative client
  • servicing team focused on delivering exceptional customer

    experiences.

  • Expertise in client engagement and application of effective field
  • sales strategies

  • Strong problem-solving ability with quick decision-making under
  • pressure

  • Excellent verbal communication and active listening skills
  • Strategic mindset with the ability to identify and create new
  • business opportunities

  • Proven team management and interpersonal capabilities
  • Skilled in data analysis, reporting, and performance tracking
  • Target-driven with a strong focus on achieving and exceeding goals
  • Demonstrated leadership with the ability to inspire and guide large
  • teams

  • MBA graduate with strong academics
  • 7+ yrs. of experience in Sales / Servicing / Retention
  • Preference for candidates with team handling experience of 100+
  • team members in last 4yrs

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    Zonal Sales Manager • Mumbai, Maharashtra, India

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