Job description
- The role of the Junior adjuster will be to provide assistance to the claim adjuster in claim related activities.
- Learn and follow best practices of clients and Gallagher Bassett (GB) as well as claims requirements, standards and practices as required by applicable state statutes.
- Interface with, and obtain information from, claimants, clients, vendors and other resources as requested by the claim Resolution Manager.
- Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contacts.
Additional Responsibilities
To be a good team player and assist in other team members claims in their absence.Skills and Competencies
Problem solving skills : Investigative, analytical, detail-oriented nature.Organizational skills : Able to multi-task, establish priorities, complete tasks / assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service.Interpersonal Skills : Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative workingCommunication : Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call.Attitude : Positive Mindset, maturity and friendly behavior.Flexibility : Should be flexible with shifts.Claims Knowledge : Fair knowledge of claims lifecycle and terminologies.Minimum Qualifications
Education Major Any Graduate or Post Graduate Degree Bachelor MasterLicenses / CertificatesClaims related certification from recognized institution( CII, The Institutes, India Institute of Insurance)( Desirable)Work Experience
Prior experience of working in end to end claims handling or at least 3 to 4 processes involving various stages of claims lifecycle( Required)Skills Required
Problem Solving, Organizational Skills, Interpersonal Skills