Review, code, and assign claims to appropriate diaries.
Act as a point of contact for field operations regarding claim investigations.
Investigate claim details, collect evidence, and examine the facts of each case.
Determine and place reserves on claims within the delegated authority limits.
Engage with claimants, witnesses, police, and hospitals as part of the investigation and settlement process.
Negotiate and settle claims, seeking approvals as required.
Submit claims to Third-Party Administrators (TPAs), including litigated claims, along with required documentation.
Communicate field-related trends or safety issues to supervisors or HSSE personnel.
Prepare reports or conduct analysis as assigned.
Collaborate professionally with internal teams and external parties, upholding bp's mission, vision, values, and commitment to diversity.
Experience and Qualifications
Graduate with a minimum of 2 years of experience in claims or insurance.
2 years of full-time claims adjusting experience preferred.
Experience in investigation or technical knowledge related to claims handling is an advantage.
Associate in Claims (AIC) certification or other relevant industry designations is a plus.
Strong verbal and written communication skills are essential.
You Will Work With
Operations teams across the field
Third-Party Claims Administrators (TPAs)
Treasury, Finance, and Legal teams
HSSE team for addressing safety-related concerns
Skills Required
casualty insurance
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Senior • Pune
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