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Assistant General Manager Operations

Assistant General Manager Operations

ConfidentialBengaluru / Bangalore, India
23 hours ago
Job description

Job Description

Key Responsibilities :

1. City Operations Leadership

  • . Lead operations across 5-10 cities, ensuring alignment with company objectives and adherence to operational standards.
  • . Manage a team of 50-60 employees (both permanent and contractual) to meet performance targets and maintain a high-performance culture.

2. Operational Excellence & Performance Management

  • . Monitor and drive key performance metrics such as TAT, SLAs, and other operational KPIs.
  • . Identify performance gaps and implement continuous improvement initiatives to enhance efficiency and customer satisfaction.
  • 3. Manpower Efficiency & Cost Optimization

  • .Optimize manpower deployment, scheduling, and training to achieve operational efficiency.
  • . Analyze staffing requirements and recommend resource allocation strategies based on workload and productivity metrics.
  • 4. Quality & Safety Management

  • . Develop and implement action plans based on quality and safety audit findings.
  • . Promote a culture of safety, accountability, and continuous improvement across operational units.
  • 5. Cross-Functional Coordination

  • . Collaborate with logistics, business development, and warehouse teams to ensure seamless end-to-end operations.
  • . Foster strong communication and alignment across teams to maintain business continuity and operational excellence.
  • 6. Warehouse Coordination & Inventory Management

  • . Oversee large-scale warehouse operations including inventory control, FIFO implementation, and last mile management.
  • . Ensure efficient management of assets and consumables while minimizing pilferage and wastage. . Work closely with warehouse teams to ensure accurate inventory audits and timely replenishment.
  • 7. Program & Project Management

  • . Design and execute strategic programs and projects to improve operational productivity and service delivery.
  • . Develop project plans, timelines, and budgets, ensuring successful implementation within defined parameters.
  • Qualifications & Skills :

  • . Education : B.Tech in Engineering or a related discipline.
  • . Experience : 5-6 years of experience in Operations Management with progressive responsibility, preferably handling multi-city operations.
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    Skills Required

    Operations Management, Project Management, Cost Optimization, Inventory Management, Safety Management, Warehouse Operations, Performance Management

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    Operation Manager • Bengaluru / Bangalore, India

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