Middle Office - Team Lead

Why this role is important to us

The team you will be joining is a part of Alpha Middle Office Operations. The role of Middle Office in the organization is to handle critical and time sensitive controls, executions and decisions within investment operations. MO teams are responsible for position management, trade confirmation and settlements, corporate action processing, collateral management, cash and position reconciliation. Many teams have direct contact with clients and act on their behalf while interacting with internal and external parties.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Middle Office Operations, Senior Associate, the ideal candidate will support and assist Client Operations and other operational Shared Service teams / Center of Excellence (COE's) by monitoring and processing custody related events to the fund's records accurately and timely. Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients.

• Performs daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
• Processing new trades and trade settlements on accounting records
• Daily reconciliation of cash balances
• Producing daily roll-forward proof of portfolio holdings and accrual information
• Preparing standard and ad hoc reporting for both internal and external customers
• Responding to customer queries on a daily basis
• Daily processing of bank loan notices as received from agent banks,
• Interact with the Investment Manager on their assigned portfolios, performing ad hoc requests and providing daily reporting per client specific guidelines
• The individual will work closely with their mutual fund counterpart, providing Loan related reports to be incorporated into the final NAV Calculation.
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and / or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Research and track resolution exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
• Define and ensure successful completion of ad-hoc requests
• Escalate unresolved issues to management as required
• Perform daily or weekly reporting functions for the team's activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal / external business issues; applies knowledge across team
• Assist management in the implementation of new policies and procedures, participates in projects
• Assist with workflow management and technology enhancements., make suggestions to streamline operations
• Maintain knowledge of current alternative procedures and processes
• Support training of new hires as necessary
• Other tasks as needed.

What we value

These skills will help you succeed in this role

Ability to work in a team environment with emphasis on collaboration with both clients and other internal service teams.

Education & Preferred Qualifications

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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