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▷ [Only 24h Left] Design Manager

▷ [Only 24h Left] Design Manager

LivspaceHyderabad, Telangana, India
20 hours ago
Job description

Job Description

As an General Manager - Governance, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.

candidate who have experience in Managerial role and total experience 7 years and more only apply

Key Responsibilities

City Governance & SOP Adherence

  • Drive compliance with Livspaceʼs SOPs across on-ground teams – including design, execution, vendor, and experience functions.
  • Conduct routine governance checks to ensure adherence to process frameworks.
  • Identify and close operational control gaps impacting service quality, timelines, or cost.

Risk & Non-Compliance Management

  • Monitor and resolve governance risks including financial, operational, or service quality issues.
  • Proactively address non-compliance or deviations related to internal stakeholders, such as :
  • Design Teams – project delays, scope misalignment, or documentation gaps.
  • Project Managers – non-adherence to SOPs, customer escalations, or quality lapses.
  • Supply Chain / Modular Coordination Teams – delays in delivery, product mismatch, or installation issues.
  • Operations Team – execution slippage, miscommunication with customers, or incomplete closure processes.
  • Flag repeated incidents and drive systemic corrective actions and policy reinforcement
  • Audit Readiness & Documentation

  • Maintain all project, partner, and compliance documentation in audit-ready format.
  • Lead monthly / quarterly internal audits across verticals and ensure timely closure of findings.
  • Track and update governance metrics through structured dashboards and trackers.
  • Stakeholder & Partner Coordination

  • Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
  • Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
  • Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.
  • Reporting & Escalation Management

  • Prepare city-level compliance reports and governance scorecards for business reviews.
  • Escalate recurring non-compliances or systemic partner issues to the regional governance lead.
  • Present RCA (Root Cause Analysis) and recommend preventive measures.
  • Required Skills :

  • Bachelor Degree or equivalent degree Or comparable degree in Design. MBA would be an added advantage.
  • Typically spent at least 6 to 7 years in an interior fit-out business, operating role managing a revenue generating team(s) or selling design products / services through a bunch of designers.
  • Strong attention to detail and excellent written and oral communication skills and ability to convey business requirements and needs in a clear, concise, and effective manner.
  • Structured thought process and strong analytical ability, determined to thrive in a fast-paced startup environment.
  • Strong leadership and people management skills (direct team reporting in past roles a must)
  • Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience.
  • Deep understanding of interior fit-out industry, processes, market trends etc.
  • Strong leadership : Hire, retain, motivate, and look after a diverse team of BMs, TAMs, IDs, LPs etc.
  • Tracking and training : Training and actively coaching the team on the job. Track strong and weak performance and course correct. Reward appropriately.
  • Customer empathy : appreciate the nature of the customer problem and be a trustworthy, knowledgeable partner.
  • Be the Livspace leader in the representative region. Be hungry, humble and lean.
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    Only 24H Left Manager • Hyderabad, Telangana, India

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