Regional Operations Lead - North

Job Description

Designation : Regional Operations Head - North

Location : Noida, Uttar Pradesh

Industry : Facilities Management

Roles and Responsibilities :

1. Manage P&L for the region

2. Ability to lead Large business portfolio of existing clients as per the budgets

3. Ensure 100% client retention

4. Establish and nurture relationships with customers and grow organic revenues

5. Drive team for delivering results through leading by example, process adherence and apt financial understanding

6. Prepare and maintain all documents as per the company processes, etc.

7. Manage and have strong control over MIS

8. Plan and strategize for short, medium and long term financial goals

9. Coordinate effective relations with internal clients

The ideal candidate should have experience with the following :

1. 10+ years of experience in a relevant area of Operations.

2. Experience in managing large complex clients. Contractual understanding with FM background

3. Excellent verbal and written communication skills, including the ability to make presentations.

4. Familiarity with relevant software, including Microsoft Office and Salesforce.

5. Ability to meaningfully connect with customers

Qualifications : 1. Graduate / PG

2. Engineering BE degree required.

3. Self-sufficient and able to work with little direct supervision.

4. Outstanding communication skills, organizational and negotiation skills.

5. MS Office including Word, Excel, Power Point and Outlook.

Experience :

1. Candidate should have prior experience in operations and client management

2. Experienced candidates must have a hands-on experience in corporate B2B operations.

Reporting : The role reports to VP Operations with prior experience of managing large teams (both direct and Indirect)

Location : Noida

Requirements

The ideal candidate should have experience with the following : 1. 10+ years of experience in a relevant area of Operations. 2. Experience in managing large complex clients. Contractual understanding with FM background 3. Excellent verbal and written communication skills, including the ability to make presentations. 4. Familiarity with relevant software, including Microsoft Office and Salesforce. 5. Ability to meaningfully connect with customers Qualifications : 1. Graduate / PG 2. Engineering BE degree required. 3. Self-sufficient and able to work with little direct supervision. 4. Outstanding communication skills, organizational and negotiation skills. 5. MS Office including Word, Excel, Power Point and Outlook.