iOPS and CRM Delivery Assistant Manager

Job Title : Project Lead, iOPS India & CRM Migration

Job Location : UniOps Bangalore

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose : to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

About Uniops

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are excited about becoming a part of the biggest transformational programs across Supply Chain and Customer Experience then this role is just for you!

What Will Your Main Responsibilities Be

Program Leadership & Delivery

• Lead end-to-end delivery of digital transformation programs encompassing claims processing, cash collection and supply chain planning capabilities
• Manage implementation timelines, resource allocation, and stakeholder communications across multiple workstreams
• Coordinate delivery activities across distributed teams spanning varied skillsets, multiple geographic locations and time zones
• Ensure program deliverables meet quality standards, budget constraints, and timeline commitments

Platform Management & Integration

Team Leadership & Collaboration

Digital Transformation Strategy

What You Need To Succeed

Experiences & Qualifications

Preferred Qualifications

Skills

Technical Knowledge

Leadership & Communication Skills

Our commitment to Equality, Diversity & Inclusion

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Note : "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."

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Skills Required

Pega, Sap Crm, Kinaxis