Salesforce Architect Opportunity

Job Description :

Overall Purpose : Ensure seamless application functionality and optimal product performance by providing expert technical assistance, performing application monitoring and response, managing and resolving application problems, implementing changes, and ensuring service assurance and performance metrics.

Must Have :

• Looking for an Salesforce Architect with Site Reliability Engineering (SRE) experience who had prior Salesforce developer and Salesforce architecture experience in developing integrated enterprise applications and seasoned in handling operational / production support issues.
• Adopt SRE best practices : Work with dev teams to define Non-Functional Requirements such as reliability, performance, scalability, application logging for observability, etc. Defi ne SLI / SLOs, Error Budgets, Automation focus
• Incident Management : Lead the response to production issues, ranging from identifying and troubleshooting problems to implementing immediate fixes. Ensure minimal downtime and adherence to service level agreements (SLAs). Recent and frequent engagement during incidents is must.
• Observability : Build alerting, monitoring and dashboards that identify problems proactively. Recent hands-on experience with threshold based Alert creation and maintenance of those alerts is must.
• Problem Solving : Utilize strong analytical, technical and functional skills to diagnose and resolve complex issues within production environments with a focus on immediate impact mitigation; work with dev teams to implement long-term solutions to prevent recurrence of incidents.
• Performance Optimization : Monitor application performance using APM (Application Performance Management) tools such as Dynatrace, App Dynamics and ELK. Identify bottlenecks and work with dev teams to optimize the performance of applications through code improvements, configuration tuning, and resource optimization.

Good to Have (Combination of at least 4 of below) :

Qualifications

Weekly Hours : 40

Time Type : Regular

Location :

IND : TN : Chennai / Module 3&4, 8f, Block A, West Wing, Global Infocit : Module 3&4, 8f, Block A, West Wing, Glob

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Skills Required

Salesforce, Capacity Planning, Elk, Automation Tools, Dynatrace, Mulesoft, App Dynamics