Job Description : Salesforce Technofunctional Architect
Location : Hybrid - Hyderabad, India (Work from Office)
Position Type : Full-time, Permanent
Notice Period : Immediate Joiner Required (able to join within 1-2 weeks)
Role Summary
We are seeking a highly experienced and hands-on Salesforce Technofunctional Architect to join our dynamic team in Hyderabad. This is a critical role that serves as the primary bridge between our US-based business stakeholders and our technical delivery team.
The ideal candidate is a master of translating ambiguous business needs into concrete, scalable solutions on the Salesforce platform. You are not just a strategist; you are a doer who can architect, design, and actively participate in the development and deployment of world-class Salesforce CRM applications. If you thrive on customer interaction, excel at solution design, and have a passion for delivering tangible business outcomes, this role is for you.
Key Responsibilities
- Business Partnership & Requirements Gathering :
- Collaborate directly and intensively with US business teams through workshops, interviews, and discovery sessions to elicit, analyze, and document precise business requirements and user stories.
- Act as the trusted advisor to the business, challenging assumptions and asking probing questions to uncover the underlying needs and true value drivers.
- Solution Architecture & Design :
- Translate complex business use cases into robust, secure, and scalable technical solutions on the Salesforce platform, leveraging Sales Cloud, Service Cloud, and the broader Salesforce ecosystem.
- Design and document comprehensive solution architectures, including data models, security and sharing models, integration patterns, and user interface designs.
- Create detailed technical design documents, process flow diagrams, and wireframes to guide the development team.
- Hands-on Delivery & Execution :
- Lead the technical delivery of projects from concept to deployment, ensuring solutions are built to specification and meet business goals.
- Remain hands-on with the platform, developing proof-of-concepts (PoCs), configuring complex functionalities, and contributing to development where necessary using tools like Apex, Lightning Web Components (LWC), and Flow.
- Provide technical leadership, mentorship, and code reviews for the development team, ensuring adherence to Salesforce best practices and coding standards.
- Project & Stakeholder Management :
- Own the end-to-end solution delivery, ensuring successful outcomes, user adoption, and measurable business impact.
- Maintain clear and consistent communication with all stakeholders, managing expectations and providing regular updates on project progress.
- Oversee deployment processes, including CI / CD pipelines, change set management, and post-deployment support.
Required Skills & Qualifications
Experience : 8+ years of professional experience in the Salesforce ecosystem, with at least 3-4 years in an Architect or senior Technofunctional role.Proven Track Record : Demonstrable experience in designing, developing, and deploying multiple end-to-end Salesforce CRM applications from scratch.Technical Expertise :Deep, hands-on expertise in Salesforce configuration, customization, and development : Apex, SOQL, SOSL, Lightning Web Components (LWC), Aura, Visualforce, and Process Automation (Flows, Process Builder).Strong architectural knowledge of Sales Cloud, Service Cloud, and the core Salesforce platform (Data Model, Security, Integration capabilities).Experience with Salesforce integration patterns and APIs (REST, SOAP, Bulk API).Proficiency with deployment tools and methodologies (e.g., Salesforce DX, Copado, Gearset, Change Sets).Technofunctional Acumen : Exceptional ability to understand business processes and pain points and map them to technical solutions. You must be fluent in both 'business-speak' and 'tech-speak.'Communication : Flawless English communication and interpersonal skills, with a proven ability to effectively engage with and influence senior business stakeholders in the US.Work Requirements :Must be an immediate joiner, with a maximum notice period of 15 days.Must be willing and able to work full-time from our office in Hyderabad.Must be flexible to work in shifts that provide significant overlap with US business hours (e.g., Eastern or Pacific Time).Preferred Qualifications
Certifications : Salesforce Certified Application Architect and / or Salesforce Certified System Architect are highly preferred.Experience with other Salesforce clouds like Experience Cloud, CPQ, or Field Service Lightning (FSL).Experience in an Agile / Scrum development environment.Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.Skills Required
Salesforce Configuration, Sosl, Service Cloud, Visualforce, Aura, Sales Cloud, Process Builder, APEX, Soql