Product Specialist

This role is responsible for the support, on-going success and continuous improvement of Engineering Design Systems or services in the Digital Engineering space. Working within a small global team that provides third line support of Engineering Solutions ensuring their availability, deploying new solutions, providing expert (third line) user and Business support.

The team supports a diverse range of solutions that includes, but is not limited to, BIM Toolsets (CAD / Modelling, Hexagon, Bentley, Autodesk) Geospatial systems (ESRI ArcGIS), CDE (Bentley ProjectWise), PLM (Autodesk Vault)

Job Responsibilities :

• Work within globally distributed team providing third line support to various Engineering applications, requiring liaison with varied Internal Engineering Disciplines, Internal allied IT Services, End Users, Systems vendors.
• Use a deep product knowledge at third and fourth line, with a fix it once mind set, passing documented solutions and scripts to first- and second-line support functions.
• Provide Technical consultancy where required in the development and implementation of additional or new systems.
• Installation, configuration and Deployment of Engineering focused applications on Microsoft Windows based Server environments.
• Performs such other duties as the Supervisor may from time to time deem necessary.

Experience :

Individual Qualities :

What We Can Offer You :

Skills Required

Powershell, Plm, Consulting, Cad, Autodesk, Arcgis