City Trainer

Job Description :

Deliver product, sales, and service training to store teams ensuring alignment with Nike brand standards.

Conduct onboarding and DNA module training for all new joiners.

Execute seasonal, certification, and cheer trainings to enhance product knowledge and selling skills.

Support store performance improvement by monitoring KPIs (Conversion, QPC, CMS, CM).

Conduct in-store coaching sessions, role plays, and situational trainings to address store challenges.

Drive consumer experience training SOLE on floor, OSAT, Pulse, and Rise India initiatives.

Partner with Regional Trainer for PSKO and seasonal learning rollouts.

Organize store walk-throughs and sports engagement activities to motivate teams.

Track training effectiveness and support retail excellence programs across locations.