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Tele Collections Executive

Tele Collections Executive

ConfidentialThane
18 days ago
Job description
  • Make outbound calls to customers for collections and follow-ups on overdue payments.
  • Maintain accurate records of customer interactions, payments, and promises to pay.
  • Handle customer queries efficiently and professionally.
  • Work towards achieving daily, weekly, and monthly collection targets.
  • Ensure compliance with company policies and regulatory requirements (DRA certification or in progress).
  • Preferred candidate profile

    • Minimum 6 months experience  in tele-calling (collections or related roles preferred).
    • DRA (Debt Recovery Agent) certified  or trained and ready to appear for certification.
    • Strong communication and interpersonal skills.
    • Ability to handle difficult conversations and negotiate effectively.
    • Familiarity with basic computer applications and CRM tools (preferred).
    • Location Preference :

    • Candidates residing in  Central Line  or  Western Line (Mira Road, Bhayandar, Borivali)  are preferred for ease of commute.
    • Bus pick-and-drop facility provided from Thane Station to office.
    • Skills Required

      Communication Skills, Telesales, Telecalling, Domestic BPO, Voice Process

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    Collection Executive • Thane

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