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Assistant Regional Manager

Assistant Regional Manager

ConfidentialNagpur
30+ days ago
Job description
  • Achieve category-wise Sales targets for his / her respective territory / region
  • Franchise Management- Manage the current store network in the region and identify opportunity for network expansion
  • Implement Store led BTL activities to drive footfalls
  • Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions
  • Retaining the existing or new customers and create a culture of Customer First Approach across region / territory
  • Maintain and monitor store inventory and achieve annual stock-turn targets
  • Coordinating with inter departmental personnel
  • Working on ERP system, Magento, Ameo, POS etc
  • Solve customer complaints grievances
  • Implements SOPs, company policies and VM guidelines at stores
  • PL, budgeting maintain ideal stock norms at stores
  • Spearhead Train the Trainer program and ensure each store executive attends training modules
  • Coordinate with projects team during the fit-outs of new store and pre plan for Store launch- Soft / Marketing launch
  • Stocking, inter-region stock movement Dynamic inventory
  • Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
  • Requirement in a candidate :

    • Minimum 10 - 14 years of relevant experience in front-end retail operations as cluster manager with a reputed jewellery retail brand.
    • Experience in handling customer queries grievance handling
    • Communication- Excellent spoken written communication skills in English regional language
    • Excellent computer knowledge and must possess excellent excel skills
    • Good knowledge of Point of Sale system (POS) / ERP / SAP
    • Have knowledge of Business Acumen, Merchandising, Customer engagement, C-Sat NPS evaluation process, BTL activities, Stock turn Mark ups, Retail metrices P L
    • Skills Required

      Pos, Erp, Sap, NPSS, Btl

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    Regional Manager • Nagpur

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