Customer Success Associate

Handle inbound customer queries via voice process

Resolve product or service-related issues

Provide information on orders, delivery, and returns for an e-commerce platform

Maintain high levels of customer satisfaction through effective communication

Required Candidate profile

Strong verbal communication skills

Problem-solving abilities & attention to detail

Ability to work in UK rotational shifts

Basic computer proficiency

Walkin Directly

Mon-Sat

9-6pm

Free Recruitment

Perks and benefits

Plus Incentives and Perks

Role :   Customer Success Associate

Industry Type :   BPM / BPO

Department :   Customer Success ,  Service & Operations

Employment Type :   Full Time, Permanent

Role Category :   Customer Success

Education

UG :   Graduation Not Required

Skills Required

Outbound, Customer Support, Upselling, Customer Service, Customer Focus, Retention, Inbound, Customer Care