Customer Success Representative

Job Title : Associate - Associate-Client Success Partner

This role is for the Business Unit of ValueMomentum - WhiteCoats .

Years of Experience : 1 to 3 Years.

Location : Hyderabad.

Responsibilities :

• The professional will be expected to serve assigned accounts / / clients. He / she will also develop and execute strategies or solutions specific to their priorities, pain points, & develop relationships.
• The professional will be responsible for partnering with internal leadership to shape and execute the strategy of engaging with the clients and deliver a seamless experience to them. The professional will provide insights and recommendations to innovate and increase the value for the clients.
• He / she will also provide regular feedback and suggestions to improve the delivery to serve the clients. The professional will be expected to develop client facing materials, including presentations and meeting agendas.
• He / she should demonstrate strong research, analysis, writing, presentation, and communication skills.
• Manage account-specific activities and ensure adherence to confidentiality and compliance requirements.
• Assist in the onboarding & engaging via omnichannel communication to share updates and reports and other publishing material.

Requirements :

Candidates are required to have these mandatory skills in order to get their eligibility assessed. The must have requirements are :

About ValueMomentum

ValueMomentum is a leading solutions provider for the global property & casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.

ValueMomentum’s WhiteCoats platform is one of India’s top knowledge-sharing, networking, and engagement platform for medical professionals. Following its inception in 2016, it has gone on to create a strong following of highly engaged doctors looking to stay updated and collaborate with each other.