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Assistant Operations Manager
Assistant Operations ManagerConfidential • Chennai
Assistant Operations Manager

Assistant Operations Manager

Confidential • Chennai
1 day ago
Job description

Role Objective :

  • Handling the multi-specialty clients, collaboration with onshore, quality & training team proactive approach to handle quality escalations. To ensure the delivery of accurate, efficient, and compliant medical coding service. This role aims to lead and develop a team of medical coders, uphold the highest standards of coding accuracy, and enhance operational workflows. By fostering a collaborative and supportive team environment, optimize coding processes, reduce errors, and contribute to the organization's financial and operational success.

Essential Duties and Responsibilities :

Leadership and Supervision :

  • Lead and supervise a team of medical coders, ensuring adherence to coding standards and protocols.
  • Conduct performance evaluations and provide constructive feedback to team members.
  • Compliance :

  • Maintain compliance with Epic, healthcare regulations, coding guidelines, and organizational policies.
  • Quality Assurance :

  • Implement and monitor quality assurance processes to ensure high accuracy and consistency in coding.
  • Error analysis and implement corrective actions.
  • Training and Development :

  • Identify the training needs for new and existing coders to enhance their skills and knowledge.
  • Stay informed about updates in coding practices and share relevant information with the team.
  • Operational Efficiency :

  • Collaborate with other departments to streamline coding processes and improve workflow efficiency.
  • Develop and implement strategies to reduce coding errors and improve turnaround times.
  • Problem Resolution :

  • Address and resolve any coding-related issues or discrepancies promptly.
  • Provide expert guidance and support to the team on complex coding cases.
  • Reporting and Analysis :

  • Generate and analyze reports on coding performance and productivity.
  • Provide insights and recommendations to senior management for process improvements.
  • Stakeholder Communication :

  • Communicate effectively with internal and external stakeholders to ensure alignment and understanding of coding requirements.
  • Represent the coding team in meetings and discussions with other departments.
  • Certification : Any Certification from AAPC or AHIMA

    Skill Set :

  • Possess comprehensive domain expertise in outpatient specialties, particularly ED & E / M Coding (IP & OP). Over 7 years of experience in Medical Coding, including a minimum of 1 year in a Team Lead position. Exhibit the capability to coordinate multiple projects and initiatives concurrently.
  • Be self-motivated with outstanding personal and interpersonal skills, an attentive listener, and possess excellent communication abilities. Have the capacity to formulate and implement action plans and strategies effectively.
  • Exhibit strong team management skills and the ability to engage with the team in a constructive manner. Demonstrates proficiency in Microsoft Excel and PowerPoint.
  • Skills Required

    Data Analysis, Project Management, Process Improvement, Supply Chain, Budget Management, Risk Assessment, Vendor Management

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