Sales Engineer

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The Tungsten Automation Sales Engineer is a pre-sales role which provides technical support to Sales for Tungsten Automation products and associated applications. While assigned to a geographic area, Sales Engineers also collaborate with and backup peers across other subregions and regions to help improve the Tungsten Automation business and team capabilities regardless of location. The Sales Engineer is responsible for achieving the “technical win” on each customer opportunity and helping Tungsten Automation become the vendor of choice for each opportunity that is worked.

The Sales Engineer is responsible for :

• Preparing standard and custom demonstrations for Tungsten Automation Sales Account Executives and resellers
• Leading or assisting with Proof of Concepts
• The handling of all pre-sales technical issues professionally and efficiently
• Maintaining in-depth knowledge of Tungsten Automation products
• Understanding the Tungsten Automation role in supporting business processes
• Responding to technical questions in RFI / P / Qs
• Preparing Tungsten Automation Professional Services for efficient implementations by professionally managing the transition from pre-sales to post-sales
• Preparing Tungsten Automation partners on the technical aspects of selling Tungsten Automation products
• Serving as a point of contact for resellers on technical issues
• Responding to resellers requests for pre-sale technical support
• Supporting marketing efforts, such as trade shows, webinars, and other activities,
• Having In-depth knowledge of the Tungsten Automation Technology including :
• An understanding of and the ability to articulate the technical differentiators and benefits of the Tungsten Automation solution
• Understand the components that make up each the solution and why they are beneficial
• Explain the business value / value proposition
• Describe sample use cases
• Provide reference of other customers
• Position and differentiate each solution from the other Tungsten Automation technologies
• Identify and Qualify potential opportunities
• Understand the applicability of the technology i.e. where the solution is a good fit and where it is a bad fit
• Deliver high-level presentation and associated demonstrations
• Understand the underlying technology concepts
• Differentiate capabilities and features in new product releases
• General Architecture – understanding of how all the components fit together technically as well as how they integrate and work with external technologies. This includes an understanding of : Foundation technologies Tungsten Automation Networking Constraints Tungsten Automation Components and Services

Required Skills

Performance is measured by the revenue produced in Tungsten Automation software sales, professional services, and other measurable performance such as : demonstrations, overall sales support, communications, team building, and technical leadership. Measurable performance also includes the individual’s willingness to :

All Tungsten Automation Sales Engineers regardless of title or level must possess the following skills and knowledge :

(Internal & external) – including but not limited to professional writing, problem escalation, and good analysis skills as outlined below.

Ability to plan for and conduct an Interview with the prospect and / or customer to determine the true business requirements to help build a valid Return on Investment (ROI).

Critical path analysis to do risk assessment, problem decomposition and resource estimation. Not a concentrated focus on the tools available to manage projects but a working knowledge of the concepts and how they apply in sales situations i.e. knowledge of the theory, not the mechanics.

Professional presentation skills and experience in team selling, solution selling methodologies, and an understanding of and ability to utilize the Tungsten Automation Sales Process. Presentation skills at this level should include instances of presenting to any size audience.

Ability to manage projects including preparation for presentations and demonstrations, training, scheduling, and reporting, and expense processing. This is critical to the success of the sales opportunities as the Sales Engineer will be required to manage multiple sales campaigns at any given time.

The Sales Engineering should have at least a high-level understanding of the following :

Required Experience

The qualified applicant must demonstrate knowledge of the roles, responsibilities, processes, tools and techniques used by pre-sales technical support and sales departments, and have excellent people skills, communication and negotiation skills along with the ability to perform professional presentations, and extensive, up-to-date technical knowledge in document management and digital processing.

Qualifications include :

Tungsten Automation is an Equal Opportunity Employer M / F / Disability / Vets

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.