South Indian manager ( Rajkot)

Job Description

Mail : - info@naukripay.com

store manager oversees a retail store's daily operations, including managing staff, controlling inventory, and handling customer service to drive sales and profitability. Key responsibilities involve hiring, training, and scheduling employees, ensuring the store is well-stocked and organized, and meeting sales targets. They also handle customer complaints, manage budgets, and ensure compliance with health and safety regulations.

Core responsibilities

Staff management : Recruit, train, supervise, and schedule employees. Set performance goals and conduct appraisals.

Sales and profitability : Implement strategies to meet sales targets, motivate the sales team, and monitor financial performance.

Inventory and merchandising : Manage inventory levels, conduct regular stock counts, and ensure merchandise is properly displayed and organized.

Customer service : Ensure high levels of customer satisfaction by resolving complaints professionally and setting high service standards for staff.

Operations and compliance : Oversee daily operations, manage store budgets, and ensure the store complies with all company policies, health and safety regulations, and security protocols.

Reporting : Analyze sales data and prepare reports on performance, trends, and other key metrics for upper management.

Key skills

Excellent communication and interpersonal skills

Leadership and team management abilities

Strong organizational skills

Customer service orientation

Problem-solving and decision-making abilities

Knowledge of retail management software and financial procedures

Requirements

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.