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South Indian manager ( Rajkot)

South Indian manager ( Rajkot)

ConfidentialRajkot, India
1 day ago
Job description

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store manager oversees a retail store's daily operations, including managing staff, controlling inventory, and handling customer service to drive sales and profitability. Key responsibilities involve hiring, training, and scheduling employees, ensuring the store is well-stocked and organized, and meeting sales targets. They also handle customer complaints, manage budgets, and ensure compliance with health and safety regulations.

Core responsibilitiesStaff management : Recruit, train, supervise, and schedule employees. Set performance goals and conduct appraisals.Sales and profitability : Implement strategies to meet sales targets, motivate the sales team, and monitor financial performance.Inventory and merchandising : Manage inventory levels, conduct regular stock counts, and ensure merchandise is properly displayed and organized.Customer service : Ensure high levels of customer satisfaction by resolving complaints professionally and setting high service standards for staff.Operations and compliance : Oversee daily operations, manage store budgets, and ensure the store complies with all company policies, health and safety regulations, and security protocols.Reporting : Analyze sales data and prepare reports on performance, trends, and other key metrics for upper management. Key skillsExcellent communication and interpersonal skillsLeadership and team management abilitiesStrong organizational skillsCustomer service orientationProblem-solving and decision-making abilitiesKnowledge of retail management software and financial procedures

Skills Required

financial procedures , Customer Service, Staff Management

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