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▷ Apply in 3 Minutes! Senior Manager Business Operations
PW (PhysicsWallah)India5 hours ago
Job descriptionImplement cost optimization strategies for existing and upcoming centers. Monitor expenses, analyze variances, and introduce measures to maintain profitability. Drive initiatives to enhance the student experience at offline centers. Introduce innovative solutions to improve engagement, comfort, and satisfaction. Utilize data insights to identify gaps and optimize center performance. Create dashboards / reports to track key operational metrics and ensure continuous improvement. Conceptualize and execute operational strategies to elevate efficiency and quality. Collaborate with cross-functional teams to roll out new projects and ensure successful adoption. 4–5 years of experience in Operations (preferably in EdTech, Retail, or Service Industry). Proven track record of managing multiple centers or large-scale operations. Strong analytical ability with proficiency in Excel and Google Sheets. Ability to interpret data and translate it into actionable strategies. Demonstrated experience in team leadership and cross-functional collaboration. Strong interpersonal and communication skills to manage diverse stakeholders. Problem-solving mindset with a focus on process excellence. Strategic thinker with hands-on execution ability. Ability to thrive in a fast-paced and dynamic environment. Opportunity to contribute to the growth and expansion of one of India’s leading EdTech companies. Work on high-impact initiatives that directly enhance student experience and operational excellence. Be part of a collaborative, fast-paced work culture where innovation is encouraged and rewarded.
Job Role : Sr. Operations Manager
Location : Noida, Sector 62
Employment Type : Full-Time
About the Role
We are looking for a highly driven and detail-oriented Sr. Operations Manager to oversee and optimize the functioning of our offline centers. This role requires strong operational expertise, problem-solving ability, and a passion for driving efficiency while ensuring a superior student experience.
The ideal candidate should have experience in managing teams, collaborating with multiple stakeholders, and executing initiatives that enhance performance across centers.
Key Responsibilities
1. Center Launch & Optimization
- Lead the operational setup and smooth launch of new offline centers.
- Ensure processes are in place for seamless functioning from day one.
2. Cost Efficiency
3. Student Experience
4. Data-Driven Operations
5. New Initiatives
Experience & Skills Required
Work Experience :
Technical & Analytical Skills :
Leadership & Stakeholder Management :
Core Competencies :
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