Project Manager

Senior Project Manager / Solutions Delivery Lead – Chatbots

Location : Remote / Flexible

Experience : 5+ years in project or program management within SaaS or enterprise software

Job Summary

We are looking for a Senior Project Manager / Solutions Delivery Lead to join our Chatbots Development Team. You'll drive implementation for large enterprise clients, ensuring timely, high-quality delivery while managing client expectations and leveraging cutting-edge Conversational AI technologies.

Key Responsibilities

• Lead and manage project delivery, ensuring solutions meet client needs within scope, time, cost, and quality targets.
• Define implementation plans, set baselines, and track milestones using tools like Gantt charts.
• Collaborate with clients, customer success teams, and technical teams to align project goals and outcomes.
• Oversee resource allocation, identify delivery requirements, and ensure project teams meet plan expectations.
• Manage performance through data reporting, insights, and optimization of delivery processes.
• Communicate project progress, risks, and milestones effectively to all stakeholders.
• Partner closely with third-party vendors or partners for chatbot operations, conversation design, and optimization.

What You'll Bring

Preferred Qualifications

Soft Skills