SectorTech Telco Telecom Business Process Analyst Senior Staff

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Telecoms Business Consultant - Senior

The telecommunications industry is changing rapidly with shorter technology cycles increased capital expenditure requirements digitization and increasing customer expectations from operators. All of this causes pressure on margins & cash flow requiring operators to transform the way they operate automating and digitizing their processes upgrading their technology to leverage the power of cloud AI and other cutting-edge developments.

As the telecommunications industry evolves we will work with them to help them transform. You will be working on projects across the Americas EMEIA and APAC and serving the entire telecommunications spectrum including operators network equipment providers system integrators cloud vendors and specialized tool providers.

The opportunity :

In this role at EY GDS Consulting you will play a key role in shaping innovative solutions for telecom clients acting as their trusted advisor in transformation. You will apply leading industry standards to solve complex challenges and leverage cutting-edge technologies to help customers visualize define implement new solutions and services.

You will be responsible to create a market for EY offerings across the telecommunications value chain and generate new leads and opportunities based on the client relationships you already have. Additionally you will be responsible for delivery of key client outcomes on engagements by managing the teams on ground and client expectations of delivery helping project teams mitigate delivery risk and identifying key issues that hinder outcomes for the client. Together youll assist client organizations in addressing their complex business challenges from strategic planning to execution.

To qualify for the role you must have :

• Consultant with minimum of 5 Years proven experience and significant knowledge and professionalism gained from Telecoms Consulting.
• Must possess a strong understanding of telecom value chain Lead to Cash Trouble to Resolve Assurance OSS processes Network Inventory Management and Billing.
• TM Forum eTOM ODA certifications are preferable.
• Significant knowledge and experience gained from years of OSS / BSS domain (Lead & Opportunity CPQ Order Capture Order Orchestration Inventory Provisioning Billing etc) delivery and implementation.
• Should be well-versed in process design at L2 / L3 / L4 levels and beyond.
• Familiarity with agile methodologies and their implementation in marketing contexts.
• Exceptional communication and facilitation skills adept at engaging and swaying stakeholders at all organizational levels.
• Competent in managing multiple projects with the agility to prioritize tasks effectively to meet deadlines and exceed client expectations.

Your key responsibilities :

Minimum Requirements :

What we look for :

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator youll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If youre ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference this role is for you.

What we offer :

EY offers a competitive remuneration package commensurate with your work experience where youll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA) where this may be needed guided by our FWA Policy. Plus we offer :

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience :

Senior IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Full-Time

Experience : years

Vacancy : 1