Role Overview :
We are seeking a visionary Director of UX to lead and elevate the user experience across our platform. In this strategic leadership role, you will define the UX vision, build and mentor a high-performing design team, and ensure that user-centered design principles are embedded across the product lifecycle. You will partner closely with Product, Engineering, and Marketing leaders to create intuitive, scalable, and data-driven experiences that delight our Responsibilities :
- Lead with Vision : Define, communicate, and evangelize a cohesive UX strategy aligned with product and company goals. Raise the bar for user experience across the platform.
- Team Leadership & Mentorship : Hire, develop, and inspire a team of UX designers and researchers. Establish career paths, feedback frameworks, and design rituals to foster growth and innovation.
- Design Culture : Create and maintain UX best practices, design systems, and cross-functional collaboration norms. Foster a culture of creativity, ownership, and user-first thinking.
- Product Partnership : Collaborate with Product, Engineering, and Marketing leadership to shape product direction, translating user insights into scalable and impactful design solutions.
- Customer Obsession : Champion user research and usability testing. Advocate for users throughout the product lifecycle, ensuring their needs and pain points inform design decisions.
- Enterprise Experience : Balance complexity and simplicity in enterprise SaaS UX, delivering products that are both powerful and intuitive.
- Data-Informed Decisions : Define UX metrics, measure success through qualitative and quantitative insights, and iterate designs based on data.
- Brand Stewardship : Ensure consistent visual language and branding across all product surfaces and marketing :
- 8+ years of experience in UX / UI design, with 5+ years in leadership roles, preferably in enterprise SaaS or platform-based products.
- Strong portfolio showcasing user-centered design solutions for complex, data-rich, or enterprise-grade products.
- Proven experience in leading and scaling design teams, setting UX vision, and managing stakeholder expectations.
- Deep knowledge of user-centered design principles, design systems, and UX research methodologies.
- Hands-on proficiency with design and prototyping tools such as Figma and Adobe Creative Cloud.
- Familiarity with front-end technologies (HTML / CSS, component libraries) and working closely with developers.
Bonus :
Experience or familiarity with ad-tech, mar-tech, or retail-tech domains.Exceptional communication, storytelling, and stakeholder management skills.Strong problem-solving ability, a curious mindset, and a relentless drive to improve user outcomes.(ref : hirist.tech)