EXECUTIVE - RELATIONSHIP MANAGEMENT

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - RELATIONSHIP MANAGEMENT to join our dynamic team and embark on a rewarding career journey

• Client Relationship Management : Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
• Customer Service : Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
• Sales and Cross-selling : Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
• Communication : Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
• Product Knowledge : Staying updated on the company's products or services Educating clients on new offerings and benefits
• Documentation : Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
• Market Research : Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
• Risk Management : Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
• Collaboration : Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
• Reports and Analysis : Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Role :   Relationship Manager

Industry Type :   Medical Services / Hospital

Employment Type :   Full Time, Permanent

Role Category :   Banking Operations

Education

UG :   Any Graduate

PG :   Any Postgraduate

Skills Required

Sales, Customer Service, Client Relationship Management