US Market Development Representative

Job Title : US Telecaller – International Sales (Digital Marketing Process)

Department :

Sales & Business Development

Location : Remote

Work Schedule :

Night Shift (US Time Zone – EST / PST Alignment)

Reports To :

Business Development Manager

1. Position Overview

The

US Telecaller

will play a key role in driving international business growth by reaching out to potential clients across the United States. The primary responsibility includes conducting

outbound B2B and B2C calls

, promoting the company’s

digital marketing services

, and generating

qualified leads

for the Business Development team.

This role demands excellent communication skills, familiarity with

US business etiquette

, and the ability to identify, nurture, and convert prospects into valuable opportunities within the digital marketing domain.

2. Key Responsibilities

Conduct

outbound calls

to US-based prospects to promote services such as

Social Media Marketing, SEO, Website Development, Paid Advertising

, and other digital marketing solutions.

Identify and

qualify leads

based on decision-making authority, business needs, and service interest level.

Schedule and coordinate

virtual appointments

for the Business Development or Sales team.

Maintain accurate and detailed

lead records

in the company’s CRM system.

Follow up with

cold and warm leads

to build relationships and enhance conversion rates.

Achieve

daily, weekly, and monthly targets

for call volume, qualified leads, and conversions.

Align work hours with

US time zones

and maintain communication standards suited for international clientele.

Collaborate with internal teams to

share feedback

and optimize outreach and engagement strategies.

3. Skills and Competencies

Excellent

spoken English

with a

neutral or US-accented tone

preferred.

Strong

persuasion, negotiation, and active listening

skills.

Proficient in using

CRM tools, lead tracking systems

, and

Google Workspace

Good understanding of

digital marketing concepts

and ability to explain service benefits effectively.

Ability to manage

high call volumes

while maintaining quality and professionalism.

Goal-driven, self-motivated,

and capable of working independently with minimal supervision.

Strong

time management

and

multitasking

abilities.

4. Educational & Professional Requirements

Bachelor’s degree in

Marketing, Business Administration, Communication

, or a related field.

1–3 years of experience

in international telecalling, inside sales, or lead generation—preferably for

US or UK clients

Prior experience in a

Digital Marketing Agency

or

IT Service Company

will be an added advantage.

5. Key Performance Indicators (KPIs)

Number of

outbound calls

made per shift.

Number of

qualified leads

generated per month.

Lead-to-appointment

conversion rate.

Data accuracy

and compliance with CRM protocols.

Contribution to

revenue pipeline

through qualified international leads.

6. Work Schedule

Night Shift / US Time Zone (EST or PST alignment)

Monday to Friday

(Alternate Saturdays Off + Fixed Sundays Off)

7. Compensation

Competitive salary package

commensurate with experience.

Attractive performance-based incentives

and quarterly bonuses tied to target achievement.

8. Career Growth Path

Exceptional performers will have the opportunity to advance within the organization into roles such as :

International Business Development Executive

Client Success Manager (US Market)

Sales Team Lead (International Process)

9. Call to Action (Apply Now)

If you’re a

confident communicator

with a passion for sales and a keen interest in

digital marketing

, we’d love to hear from you!

To apply : Send your

updated resume

to

[careers@theelevatedigi.com]

with the subject line :

“Application for US Telecaller – [Your Name]”

Join our fast-growing global team at

ELEVATEDIGI

and help us expand our footprint in the US market through smart, high-impact conversations that convert.