Technical Support Engineer

About Us

With Offices in Texas, London and New Delhi, Lepide is a global IT security organization, leading the data-centric audit and protection (DCAP) market with the award-winning Lepide Data Security Platform. Our mission is to change the way most organizations protect their unstructured data. By putting data at the centre of their IT security strategy, they can ensure they are tackling data security at the source of the problem. We help organizations by providing enterprise level insight into data and the surrounding systems, whether on-premises or in the cloud. Statistically :

• We have over 1000 customers across 150 countries globally.
• We have unprecedented customer support with 99% customer satisfaction.
• We are the fastest growing provider of DCAP in the market today.

Position Summary

We are looking for an experienced Technical Support / Presales engineer to join our fast-growing global business. They must be excellent communicators and ensure they can easily build rapport with clients of different regions (Europe, US and Asia) and work well under pressure. We expect the right candidate to be well educated and have specific experience in a senior IT support role. Ideally, they will have experience of auditing, monitoring or security technologies within a windows environment. Above all they must be eager to learn, be highly organized and be able to manage their time effectively in a fast-paced, fast-growing company.

Key Responsibilities

Required Skills and Qualifications

500 employees.