QA Program Manager

Who We Are

HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 50+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems.

The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.

Key Skills & Responsibilities QA Strategy & Lifecycle Management

Owns the complete QA lifecycle including test strategy development, test planning, execution oversight, and defect management.

• Defines and enforces standardized QA processes, templates, entry / exit criteria, and best practices across projects.
• Ensures traceability from requirements to test cases and compliance with key quality metrics like test coverage, defect leakage, and test efficiency.
• Drives continuous process improvements through retrospectives, root cause analysis, and corrective action planning.

Automation Testing & Tools

Reporting & Communication

Develops and maintains QA dashboards and executive summaries using Jira, Excel , Grafana

Leadership & Team Management

Qualifications

commitment to ongoing professional development.